KSrelief Status

Last Updated on 2024-01-18 by KING SALMAN HUMANITARIAN AID AND RELIEF CENTRE

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Common KSrelief Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KSrelief app on iOS and Android devices. Solve all KSrelief app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KSrelief iPhone Issues and Solutions

KSrelief iOS app crashes, not working, errors
KSrelief iOS app network issues
KSrelief on iOS has black/white screen

KSrelief Android App Issues and Solutions

KSrelief has errors/crashing/not working
KSrelief server network connectivity issues
KSrelief has black screen

KSrelief iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KSrelief app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KSrelief app crashes or not working on Iphone (iOS):

Close and restart the KSrelief app on iPhone
Update KSrelief app to the Latest Version for iOS
Uninstall and reinstall KSrelief iPhone app
Update your iPhone to the latest iOS version

Fix KSrelief on iPhone unable to connect to server/internet connection issues::

To resolve KSrelief network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KSrelief black/white screen (blank screen) on iPhone:

Follow the KSrelief iOS app troubleshooting guide Here →

KSrelief Android App Issues and Solutions

Fix KSrelief not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KSrelief app issues:

Force Stop the KSrelief App
1. On android, goto "Settings" » click KSrelief app. » click "Force Stop".

Update KSrelief to the latest version on PlayStore

Clear KSrelief App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KSrelief app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KSrelief.

Fix KSrelief unable to contact server/ KSrelief internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KSrelief » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KSrelief » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KSrelief on android.

Solve KSrelief black/white screens issue on Android:

Follow the KSrelief android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KING SALMAN HUMANITARIAN AID AND RELIEF CENTRE, developers of KSrelief.

About this app

Sahem application provides you with the opportunity to contribute to projects implemented by King Salman Humanitarian Aid and Relief Centre in countries around the world, ensuring that support reaches its beneficiaries from the affected and most needy. - Donating to the center’s programs, with the possibility of allocating the donation to a country or a project that the donor selects. - Creating a personal account, which provides the donor with the opportunity to follow-up on the projects he has supported and to view reports and statistics related to them.