Customer Spark Status

Published by Walmart on 2023-12-06

The Walmart Customer Spark Community is an exclusive, invite-only community
where customers can participate in a variety of activities to earn points
towards rewards. Our goal is to provide a fun and engaging experience for you to
provide feedback on products, services and more.

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Common dislikes about Customer Spark app

- Login screen is only 1/3 of the size of the iPad screen.

- Login process is glitchy and doesn't recognize the user's password.

- App doesn't recognize user profile or preferences.

- Instructions for finding the app on the App Store are out of order.

- App won't save updated information.

- Graphics only fill the center portion of the iPad screen and won't expand.

- Words are cut off along the bottom menu line.

Have a Problem with Customer Spark? Report Issue

Common Customer Spark Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Customer Spark app on iOS and Android devices. Solve all Customer Spark app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Customer Spark iPhone Issues and Solutions

Customer Spark iOS app crashes, not working, errors
Customer Spark iOS app network issues
Customer Spark on iOS has black/white screen

Customer Spark Android App Issues and Solutions

Customer Spark has errors/crashing/not working
Customer Spark server network connectivity issues
Customer Spark has black screen

Customer Spark iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Customer Spark app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Customer Spark app crashes or not working on Iphone (iOS):

Close and restart the Customer Spark app on iPhone
Update Customer Spark app to the Latest Version for iOS
Uninstall and reinstall Customer Spark iPhone app
Update your iPhone to the latest iOS version

Fix Customer Spark on iPhone unable to connect to server/internet connection issues::

To resolve Customer Spark network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Customer Spark black/white screen (blank screen) on iPhone:

Follow the Customer Spark iOS app troubleshooting guide Here →

Customer Spark Android App Issues and Solutions

Fix Customer Spark not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Customer Spark app issues:

Force Stop the Customer Spark App
1. On android, goto "Settings" » click Customer Spark app. » click "Force Stop".

Update Customer Spark to the latest version on PlayStore

Clear Customer Spark App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Customer Spark app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Customer Spark.

Fix Customer Spark unable to contact server/ Customer Spark internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Customer Spark » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Customer Spark » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Customer Spark on android.

Solve Customer Spark black/white screens issue on Android:

Follow the Customer Spark android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Walmart, developers of Customer Spark.

100% Contact Match

Developer: Walmart

E-Mail: [email protected]

Website: Visit Customer Spark Website

About this app

The Walmart Customer Spark Community is an exclusive, invite-only community where customers can participate in a variety of activities to earn points towards rewards. Our goal is to provide a fun and engaging experience for you to provide feedback on products, services and more. Your voice is our top priority and we are here to listen!