Lux app not working? crashes or has problems?

Lux Status

Last Updated on 2017-03-27 by Masemba, Lda

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Common Lux Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lux app on iOS and Android devices. Solve all Lux app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lux iPhone Issues and Solutions

Lux iOS app crashes, not working, errors
Lux iOS app network issues
Lux on iOS has black/white screen

Lux Android App Issues and Solutions

Lux has errors/crashing/not working
Lux server network connectivity issues
Lux has black screen

Lux iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lux app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lux app crashes or not working on Iphone (iOS):

Close and restart the Lux app on iPhone
Update Lux app to the Latest Version for iOS
Uninstall and reinstall Lux iPhone app
Update your iPhone to the latest iOS version

Fix Lux on iPhone unable to connect to server/internet connection issues::

To resolve Lux network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lux black/white screen (blank screen) on iPhone:

Follow the Lux iOS app troubleshooting guide Here →

Lux Android App Issues and Solutions

Fix Lux not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lux app issues:

Force Stop the Lux App
1. On android, goto "Settings" » click Lux app. » click "Force Stop".

Update Lux to the latest version on PlayStore

Clear Lux App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lux app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lux.

Fix Lux unable to contact server/ Lux internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lux » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lux » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lux on android.

Solve Lux black/white screens issue on Android:

Follow the Lux android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Masemba, Lda, developers of Lux.

About this app

Ao efectuar a sua subscrição usufrui de um desconto substancial em relação ao preço normal de cada edição individual. Com um conteúdo maioritariamente nacional, a this app não passa ao lado dos grandes eventos sociais que acontecem em Portugal e no mundo. Focada nas grandes histórias que marcam os nossos dias, é uma publicação séria, irreverente, glamorosa, imprescindível. Anualmente são publicadas algumas edições especiais do título. A this app é uma revista semanal com a possibilidade de subscrição de 13, 26 ou 52 edições. A this app é um título semanal, do segmento Sociedade. Uma revista que aborda temas transversais da atualidade. As assinaturas são automaticamente renovadas; caso deseje cancelar a sua assinatura, deverá aceder à sua conta e eliminar a opção renovação automática, pelo menos 24 horas antes do final da sua subscrição.