CAINIAO app not working? crashes or has problems?

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I have a problem with CAINIAO

Are you having issues? Select the issue you are having below and provide feedback to CAINIAO.




Have a Problem with CAINIAO - 让集运转运更简单? Report Issue




Common CAINIAO Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hangzhou Cainiao Supply Chain Management Co., Ltd., developers of CAINIAO.