Are you having issues? Select the issue you are having below and provide feedback to UKG Wallet.
Complete guide to troubleshoot UKG Wallet app on iOS and Android devices. Solve all UKG Wallet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kronos Incorporated, developers of UKG Wallet.
Beginning with your second direct deposit of at least $5 from the same source, the Central Bank of Kansas City (CBKC) will post the funds to your Wallet Visa Prepaid Card when we receive it, rather than on the effective date. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 24/7/365 at 1 (877) 747-5862. 2 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective date of 1-4 days later. Please note, UKG Wallet is only available to authorized customers of UKG. 1The Wallet Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from/by Visa U. S. A. , Inc. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you need to stay financially fit on your life-work journey. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Pay bills, stay ahead of fees, and handle the unexpected — with the greatest of digital ease. Count on UKG Wallet™ being there for you to give you access to your earned wages before payday. You should consult your Cardholder Agreement and the fee schedule at payactiv. com/card411. This may result in your having access to the funds sooner. The date CBKC receives your direct deposit and the effective date are controlled by the originator. 3 Earned Wage Access requires employer participation.