Blockchain.com app not working? crashes or has problems?

Blockchain.com Status

Published by Blockchain on 2023-12-13

The Blockchain.com Wallet is the easiest way to buy, sell, swap, and earn
rewards on your crypto, including BTC, ETH, DOGE, and more.

I have a problem with Blockchain.com

Are you having issues? Select the issue you are having below and provide feedback to Blockchain.com.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

42.9%

Account

28.6%

Payments

14.3%

Screen

14.3%

Reported Issues: 1 Comments

By OJO GODFEY 10 months ago

My Blockchain.com: Cypto Wallet 6.16 VersionI with Wallet ID 1eaeb37f-b3e3-4bd6-98d8-f85bbc2f08e4 that has my funds with ID wallet has not be working for the past for years. All effort I have made to make it work has proved abortive. I will be very glad if the company can help me solve this problem and make it to start working again.

Common dislikes about Blockchain.com app

- Long wait times for account review

- Poor service for gold verification

- Seizing of crypto in the name of holding funds safe

Have a Problem with Blockchain.com: Crypto Wallet? Report Issue

Common Blockchain.com Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blockchain.com app on iOS and Android devices. Solve all Blockchain.com app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blockchain.com iPhone Issues and Solutions

Blockchain.com iOS app crashes, not working, errors
Blockchain.com iOS app network issues
Blockchain.com on iOS has black/white screen

Blockchain.com Android App Issues and Solutions

Blockchain.com has errors/crashing/not working
Blockchain.com server network connectivity issues
Blockchain.com has black screen

Blockchain.com iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blockchain.com app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blockchain.com app crashes or not working on Iphone (iOS):

Close and restart the Blockchain.com app on iPhone
Update Blockchain.com app to the Latest Version for iOS
Uninstall and reinstall Blockchain.com iPhone app
Update your iPhone to the latest iOS version

Fix Blockchain.com on iPhone unable to connect to server/internet connection issues::

To resolve Blockchain.com network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blockchain.com black/white screen (blank screen) on iPhone:

Follow the Blockchain.com iOS app troubleshooting guide Here →

Blockchain.com Android App Issues and Solutions

Fix Blockchain.com not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blockchain.com app issues:

Force Stop the Blockchain.com App
1. On android, goto "Settings" » click Blockchain.com app. » click "Force Stop".

Update Blockchain.com to the latest version on PlayStore

Clear Blockchain.com App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blockchain.com app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blockchain.com.

Fix Blockchain.com unable to contact server/ Blockchain.com internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blockchain.com » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blockchain.com » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blockchain.com on android.

Solve Blockchain.com black/white screens issue on Android:

Follow the Blockchain.com android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blockchain, developers of Blockchain.com.

74.29% Contact Match

Developer: Blockchain Luxembourg S.A.

E-Mail: [email protected]

Website: Visit Blockchain.com Website

About this app

Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE, Aave (AAVE) Algorand (ALGO), Bitcoin Cash (BCH), Celo Euro (cEUR), Dai (DAI), DeSo (DESO), Litecoin (LTC), Pax Dollar (USDP), Polkadot (DOT), Stellar (XLM), Tether (USDT), USD Coin (USDC), Wrapped Bitcoin (WBTC), Wrapped-DGLD (WDGLD), yearn. finance (YFI), and more. The Blockchain. com Wallet is the easiest way to buy, sell, swap, and earn rewards on your crypto, including BTC, ETH, DOGE, and more. Get started today with no fees on your first purchase.