Mississippi app not working? crashes or has problems?

Mississippi Status
I have a problem with Mississippi

Are you having issues? Select the issue you are having below and provide feedback to Mississippi.

⚠️ Fix Now in One Click

User reports:
No current problems
 User reports 0

Summary of Mississippi Problems 🔥

- Link to register does not work when entering cell number.

- Error when trying to verify after changing phones.

- Unable to get past verification.

📋 9 Reported Issues:

E
Ed 2023-10-22

Won't let me get past the photo of my Driver's License. I get the front but the camera doesn't activate for the back it just spins and says: Sorry, there was an issue. I've been trying since 2022!!!

C
Cardis Freeny 2023-09-16

Locked out of account face not working and I lost my pin

M
Michael A Jones 2023-05-04

Was working now not working. Wrote down code (## ## ##) Used it many times, now it says try again before 2X then 15 min lockout. Face recognition even worst no way.

K
Kelli L Sanders 2023-01-25

The link it sends my phone when I try to sign up doesn't work.

⚠️ Troubleshoot | Report Issue ⚠️
L
Larry Allen Jasek 2022-08-19

I have been trying to get my account set up. I go through the tour, agree to the terms, put in my cell number at the verification stage and when I get the link, I keep getting Webpage not available. I have done this over and over with the same result. I think the call that the definition of insanity but I tried it just in case. Can you help me fix this.

J
James 2022-08-15

For everyone having trouble with the app on Android: 1. Close the app (swipe away) 2. Open Settings >>> Apps >>> MS Mobile ID 3. Click on "Set as Default" 4. Make sure that "Open Supported Links" is turned on. 5. Click on "Supported Web Addresses" 6. Check both boxes. 7. Close settings and delete all text messages containing the word "idemia". 8. Open the app and proceed to re-register. It should open the link in the app, which is the way it was intended. You will have to complete the entire process again, as the company does not allow logging in again for security reasons.

K
Kimberly G Orman 2022-06-07

When trying to verify my mobile phone it tells me the site can not be reached. It did the same thing a couple months ago. I uninstalled the app and reinstalled with the same problem

C
Christopher Allen 2022-06-05

At first, MS mobile ID kept locking me out. Now, it is saying that my mobile ID is LOCKED!!! As in permanently!! I don't know what to do!! Please help

B
Barbara M Harris 2022-04-20

I was going to show a co-worker about the MS ID app and it wouldn't work. It sent me a link and it said "This site can't be reach" Check if there is a typo in mid.idemia.com. I've had this app for a few months and now it doesn't work.

Showing 1-9 of 9 reported issues:

Have a Problem with Mississippi Mobile ID? Report Issue




Common Mississippi Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Mississippi iPhone Issues and Solutions

  2. Mississippi Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: MobileIDHelp@us.idemia.com

Website: 🌍 Visit Mississippi Website

Privacy Policy: https://www.idemia-mobile-id.com/enduserprivacy

Developer: Idemia R&D




‼️ Outages Happening Right Now