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⚠️ Most reported problems ⚠️

Login
39.3%

Not working
32.1%

Connection
14.3%

Screen
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Specialized Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Specialized Bicycle Components, Inc., developers of Specialized.


Verified email ✔✔

E-Mail: ridercare@specialized.com

Website: 🌍 Visit Specialized Website

Privacy Policy: https://www.specialized.com/privacy-policy

Developer: Specialized


68.75% Contact Match

Developer: Specialized

E-Mail: ridercare@specialized.com

Website: 🌍 Visit Specialized Ride Website

100% Contact Match

Developer: Specialized

E-Mail: ridercare@specialized.com

Website: 🌍 Visit Specialized Website

57.89% Contact Match

Developer: Specialized

E-Mail: ridercare@specialized.com

Website: 🌍 Visit Specialized Website

55% Contact Match

Developer: Specialized

E-Mail: leadout@specialized.com

Website: 🌍 Visit Specialized Lead Out Website



About this app

Advanced Ride Recording: Track activity and monitor your ride data in real-time with GPS recording. • View real-time metrics, including speed, distance, elevation gain, calories burned, and more. • Customize the ride recording dashboard to see your preferred stats. • Turbo riders can stream stats directly from their bike, including assist mode, battery level, and motor power.  Premium Performance Data: Get a comprehensive summary of every ride with a detailed analysis of where you rode and what you accomplished. • Stats include speed, distance, elevation gain, calories burned, and more. • Interactive graphs allow you to analyze your ride further. • Rides recorded on a Turbo e-bike will display Turbo-specific metrics, including levels of assistance used during the ride, battery usage over time, and average motor power use.  Turbo E-bike Management: Manage your Turbo bike settings directly in Specialized . • Register your bike directly in Specialized to activate the lifetime warranty and receive critical updates about your bike. • Fine-tune your bike’s power delivery and battery output to support your riding style. • Customize the stats and layout you see on the bike display. • Deter bike theft with Turbo System Auto-Lock. * When activated, your system automatically locks when you power off your bike.  Resolve issues with our helpful troubleshooting tips, or share system status and logs with your preferred retailer for remote diagnosis. • Get service reminders to keep your bike operating at peak performance. • Manage bike settings, including battery beeper, stealth mode*, and range extender use.  Seamless Partner App Connection: Easily sync your ride data with your preferred apps that track and support your active lifestyle. • Connect your Garmin or Wahoo account to Specialized and sync the rides you record with either device.  The system will automatically unlock when you’re near your bike and power it on. • Monitor battery level, charge cycles, odometer, etc. • Receive real-time error log alerts when your bike needs attention.  With ride recording, advanced performance tracking, and Turbo e-bike management, the this app app takes your cycling experience to the next level.  Smart Control (Turbo e-bikes only): Effortlessly manage your Turbo e-bike's battery use on any ride.  Set your desired battery percentage remaining for the end of your ride, and Specialized will intelligently adjust motor assistance to ensure you reach your destination with the right amount of charge.  Plus, premium ride data and analytics motivate you to achieve your cycling goals while a seamless partner app connection supports your active lifestyle.  Rides will be imported to your activity library, allowing you to analyze the collected data. • Sync activity with Apple Health to see the complete picture of your daily activity and contribute to your three rings. • Sync activity to Strava for sharing with friends and getting kudos.  Designed to empower all riders, the this app app revolutionizes your cycling experience with innovative features and an intuitive user experience.  It’s your ultimate riding partner.