Specialized Ride app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
66.7%

Connection
16.7%

Login
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Specialized Ride Problems 🔥

Cons

- Account error

- Ride app is a serious downgrade from ICEdot

- App doesn't seem to maintain connection to phone's GPS

📋 4 Reported Issues:

W
Wanda Rizzi 2023-05-30

My iPhone 11 Pro screen goes black while riding, so I have to remember to touch it from time to time. That's no problem during summer, but in winter when wearing think gloves, it's a pain.

D
David Watson, OLY 2023-01-13

How do I clear history from my Rise app? I have many rides saved going back some years, so deleting them individually is a timeconsuming pain. How do I do a bulk delete? Clearing data in the Ride app settings will delete ALL my data.....logins, account data etc. I only wish to delete saved rides. Regards...........Dave

L
Luc Gervais 2022-09-25

App is processing my ride for the last 24 hours and showing it

R
Richard T White 2022-08-27

Hi, I have app loaded on a pixel 4a and recently the tracking function has ceased to work. The app will track my ride and transmit for ~10 - 20 minutes and then stops & so anyone who is trying to follow my route & also (more importantly) if I have an incident and they need to come find me, then they will not be able to since there's no location information being transmitted to them. Typically, as soon as I'm back from my ride, the phone screen is all normal & the stats for the ride look to be correct in terms of distance, elevation, time etc. Somewhere 12 - 24hrs after the ride has been completed, then my emergency contacts get a notification to say 'ride completed'. I've tried the various battery settings as recommended, but that does not seem to make any difference. I think 4 - 5 weeks ago, the app required me to re-login & hence I assume there has been an update, that seems to be when this issue started since the unit worked correctly prior to that. Thanks, Richard

Showing 1-4 of 4 reported issues:

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Common Specialized Ride Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Specialized Ride iPhone Issues and Solutions

  2. Specialized Ride Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: ridercare@specialized.com

Website: 🌍 Visit Specialized Ride Website

Privacy Policy: https://www.specialized.com/privacy-policy

Developer: Specialized




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