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Common Luna Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Luna app on iOS and Android devices. Solve all Luna app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Luna iPhone Issues and Solutions

  2. Luna Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HDSI, developers of Luna.


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Contact e-Mail: [email protected]




About this app

It allows you to visualize your health evolution, and your endometriosis symptoms, to measure your progress on the disease in real time, to record and follow up your treatments, and to receive individualized notifications according to your profile. 1 woman in 10 suffers from endometriosis, and it takes an average of 7 years to obtain a diagnosis.  This information allows you to measure your progress, your hard times, and thus, give you visibility on your health, your symptoms and your evolution! this app and me - Visualize graphically and in real time your evaluation and your evolution: quality of life, sexuality and pain, your historical curve and the average of your scores.  Diagnostic assistance, daily support for your symptoms, advice and personalized alerts to improve your quality of life. this app is a friend who watches over you, your endometriosis, and your menstrual cycle. this app-Endometriosis is an endometriosis diary which also helps you to deal with painful menstruation.  Your endometriosis Agenda - Plan your menstrual cycle, record your endometriosis symptoms and follow your treatments to improve your quality of life and anticipate your daily life!  LUNAEndoScore® is a tool which determines your probability of having endometriosis by calculating a risk score, based on your answers to a questionnaire developed according to medical expertise.  INTENDED USE: LUNAEndoScore® aims to help detect endometriosis by calculating a risk score that determines the probability of being affected by endometriosis based on users' responses to a questionnaire.  With your endometriosis diary, you can update questionnaires relating to your pain, your quality of life and your sexuality.  Follow up your symptoms, evaluate your pain and quality of life, save your treatments and receive alerts!  LunaEndoScore® - Endometriosis screening aid - CE certified (European Conformity), is a medical device for endometriosis diagnosis, and has been the subject of 15 years of Research and Development.  Your evaluation in real time - Your health and your endometriosis symptoms are evolving.  The application allows you to define your menstrual cycle profile, pain profile, informs you about your fertility potential.  Your pill organizer - Register your treatments (hormonal, analgesic, other... ), your medication intake, and receive reminders at the right time so that you never forget your contraception again.  Discover this app and complete your endometriosis screening test!  Don’t keep on fighting endometriosis alone, and let this app stay by your side!  Access your dedicated Fertility area from your home page, and find your Fertility Agenda, as well as your historical temperature curve.  Your path and health profile - You choose your this app path according to your priorities and wishes.