Mary Kay® App Reviews

Mary Kay Reviews

Published by on 2025-02-16

🏷️ About: Shopping for Mary Kay products is easier than ever before! With the Mary Kay® App you can shop for your favorite products and place orders with your Independent Beauty Consultant right from your phone. Don’t have one? The app can help with that too! Fill out your Beauty Profile and immediately get personalized product recommendations.


       


Overall Customer Experience 😎


🤬 Negative experience
48.5%

🫥 Neutral
32.1%

😎 Positive experience
19.5%

~ from Justuseapp.com NLP analysis of 22,238 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Integration with current system is perfect

- Ability to fill out beauty profile and get recommendations based on skin type

- Order of application feature for Mary Kay skin care products



Read 16 Customer Service Reviews 😠💢

4.9 out of 5
Buttons don’t work

I can’t buy anything off MaryKay because none of the save buttons, or search buttons, work.

Nothing there

No shopping
My previous orders are blank
My wish list is gone

Asked for help twice
Nothing.

App made my phone freeze up

As soon as I downloaded MaryKay and opened it it wouldn’t let me do anything else. My phone froze.

Crash and freezing

As soon as I downloaded MaryKay my phone froze and would even let me do a shut down! Please fix bugs.

Bugs bugs bugs

My phone froze when I downloaded MaryKay . MaryKay doesn’t work. It freezes on the home screen. The buttons to select other things in MaryKay doesn’t work. Needs immediate attention, updates, fixes, etc. Consultants are promoting a non-working app.

Not working

Won’t load most screens. Can’t shop, cant see wishlist, can’t see recommendations, basically can’t do anything other than look at order of operations and past orders. Please fix.

Registration

Customers are having trouble with registering through MaryKay . All fields are filled in and correct, register button still remains greyed out and unable to complete sign up. This has happened for 3 people, and they’ve had to go through website to register with me. I tried myself to create an account and register I am getting the same issue. I have uninstalled and reinstalled app. Still same issue. Please, how can I resolve this?

Is this even a customer app?

Is this a customer app or a consultant app? If it is for customers, it is not very user-friendly. Specifically, where does MaryKay list previous orders or re-orders?

Fee

Why would Mary Kay charge for MaryKay to be downloaded? You would think if they are about to make a sale they wouldn’t need to charge for the download?

I can’t buy it

When I try to buy it shows me to consultant and nothing can someone help me to buy it please

App Won’t Open

Unable to open MaryKay since last update. Just keeps scrolling the heart like it’s trying to load.

App

App is not working…I logged out and signed in and not loading anything…

Time wise even complexion mask

Do y’all still carry this

Great app

This is a great app. I really like the order of application feature where I can figure out the order in which to use my Mary Kay skin care products. Great work!

Love the customizable experience!

I like how I can fill out a beauty profile and it offers recommendations based on my skin type! And, it shows me the order of application for my products. Genius!

Love the app!

Great job on MaryKay ! The integration with our current system is perfect!! Can the consultant get notifications added when they’ve added to their wishlist like we do when they add to their cart?



Is Mary Kay Safe? 🙏

Yes. Mary Kay® App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 22,238 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Mary Kay Is 28.7/100.

Safety Analysis

93.5% of users say app is Safe 👍
93.5%

5.6% of users have Some Concerns ⚠️
5.6%

0.9% of users say app is Risky 🚨
0.9%


Is Mary Kay Legit? 💯

Yes. Mary Kay® App is legit, but not 100% legit to us. This conclusion was arrived at by running over 22,238 Mary Kay® App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mary Kay Is 75.9/100..

🔏 Privacy & Data Safety

Mary Kay collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Mary Kay® App? Post a Review




Features

Shopping for Mary Kay products is easier than ever before! With the Mary Kay® App you can shop for your favorite products and place orders with your Independent Beauty Consultant right from your phone.

Create a wish list of your favorite Mary Kay products and share with family and friends.

• Receive product recommendations based on your Beauty Profile.

• Create your own unique order of application based on products you select.

Fill out your Beauty Profile and immediately get personalized product recommendations.

  Contact Support
Developer:
Mary Kay Inc.

Contact e-Mail:

Website: