Chivo Wallet Reviews

Chivo Wallet Reviews

Published by on 2023-06-29

🏷️ About: Chivo Wallet es la billetera oficial de Bitcoin y Dolar del Gobierno de El Salvador. Chivo Wallet permite enviar y recibir Bitcoin y/o Dólar entre Salvadoreños sin comisión, de la misma manera le permite a los usuarios intercambiar Bitcoin por Dolar o viceversa sin comisión.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.9%

😎👌🔥 Positive experience
30.3%

🙄💅🫥 Neutral
15.8%

~ from Justuseapp.com NLP analysis of 2,732 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Received a $30 bonus

- Easily deposited $100 from a credit card

- Transformed deposit to Bitcoin

- Great confidence that this will result in extraordinary futuristic accomplishments

- Purchased Bitcoin

- Better accommodate Salvadoran diaspora



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Need a lot of work

2022-05-25

Every time I want to use it always asks me to verify my identity and i have to put all my information over and over again..it’s really annoying to do it every time I want to use it and 95% of the time keeps giving me an error message..have to keep trying and trying to sing in every time until go’s in and then it’s start all over again.

Horrible App

2022-06-26

ChivoWallet is horrible, with the update they broke it for me.

After the update it kicked me out and behaved like I had never used ChivoWallet . Once I was able to enter all my information it would not recognize my PIN.

I tried to reset my PIN but it would not let me because it could not authenticate my identity, the photo process always worked but the authentication fails.

I’ve been emailing and calling customer service since January 19th 2022 and as of today February 8th they have not resolved my issue, all I get from the customer service reps is that there’s a process and it takes time , for me to be patient, I’m the meantime I have not been able to access my money.

This people don’t know what they’re doing.

CSR’s can not put me in touch with some that can help me because they themselves don’t have a way of contacting the department that can help me.

Won’t accept passport information

2022-07-27

I’m a Salvadoran native living in United States. I don’t have a DUI card but have my old passport which expired in 1993. I’m able to input the data including passport number and expiration year, but system won’t accept my info. Hopefully there will be a fix to this issue. Until then I cannot access app and start investing in El Salvador.

Not working

2022-08-28

ChivoWallet, start working ok to request all your information, including copy of salvadorean ID and other personal information, the $30 welcome money was applied right after, suddenly ChivoWallet stop working in my iPhone 12 Pro, I’m concerned about where the personal data is stored and if shared is not clear to whom or when will be shared. I’ll try again to download it in a few more months and give it a second chance.

Disappointing

2022-09-29

ChivoWallet was such a great idea when introduced especially with the amount of Salvadoran citizen living abroad and in the country. The idea of Bitcoin as a legal tender and creating an easier method for family members living abroad to financially help their family in El Salvador sounded wonderful. However, if only it would stop having so many technical issues, security issues, and poor customer service maybe one day it could be a trusted platform.

Problem during Registration Process

2022-10-30

Registration process works fine until you get to the selfie. ChivoWallet switches to the front camera and the full screen is used to display the image to be captured. However, there are no buttons on the screen to advance or return: no button to “snap” the selfie, no button to advance or return to the previous screen, nothing. Only way out is to close ChivoWallet . Opening ChivoWallet again means starting the registration process over.

App corrupted?

2022-12-01

I downloaded the chivo app about two weeks ago I registered with o problem but that was the only time that I could go in after that day I haven’t been able to check my account 😕I was so excited to use ChivoWallet to send money to my Family and curious to play wit Bitcoin but now I wonder if I will use ChivoWallet . I really hope that my problem be resolved

Great future for this country

2023-01-01

ChivoWallet need to fill in to much ways to put different cards in the USA but it is a good start

Getting some issues

2023-02-02

I downloaded ChivoWallet but it’s giving problems to register i wouldn’t allow me to do it but I’m hopping that they fix the issue soon

Like the information said this is the first version

2023-03-06

It has its ups and downs but I’m hopping this will be a open gate for the future, I’m did registered on the seventh had some issues registering but after a few tries got it to work. Received the $30 bonus and I deposited $100 from a credit card no problem today I transformed my deposit to bitcoin, I wish it was available for all phone model in El Salvador and everywhere so myself we could send money and try it

Keep Doing Good Work.

2023-04-04

Thanks for making this wallet work.
I imagine a lot of challenges. But we definitely will see this working at the best.

El mejor The best 🤗

2023-05-06

I really like the wallet very easy to use working a lot more stable now can’t wait for a future features and enhancements 👍 keep up the good work. Me gusta 👍

What an achievement

2023-06-06

Intuitive and smooth experience to use. I love the features with Lightning and sending to contacts!

Works great

2023-07-08

Considering what needs to be accomplished by ChivoWallet, I say its the best wallet yet.
Glitches are normal, none the less, knowing the great support for this project. I know this apl is just the beginning. #this app

BTC graphi

2023-08-08

Excellent start for what could be lift off for the people of El Salvador. App needs to show graph for BTC movement history. Would be even better if you could use technology like Apple Cash to pay at registers using contactless technology.

Bitcoin is the future

2023-09-09

ChivoWallet needs a lot of work, I’m very patient because this is the first app ever launched by a such small country, being the first version of an app always gave compatible issues and lots of bugs, I will be waiting for an update to make use of it later

As an American

2023-10-11

As an American I am jealous that there is another country somewhere in this world that isn’t America that made Bitcoin legal tender... And to top it off they have this awesome Chivo wallet with 30$ of Bitcoin. But I have to give five stars because an app that can bank 30% of a country in that time is the future. Thank you greatly!!!

Salvadoran in the U.S.

2023-11-11

I’m in Los Angeles and have recently purchased Bitcoin. I will be traveling to ESA alot and would like to use the Chivo app but I can’t register because you need either a DUI or a Salvadoran passport. I hope modifications are made to better accommodate Salvadoran diaspora so as to better and easily integrate with the motherland, it’s successes, innovations, it’s growing economy, and more importantly with it’s citizens.

Optimistic

2023-12-13

I have had a great problems the past few days would not load anything. I hope to see this get fixed or debugged. Prior to this sending and receive Bitcoin was fairly easy. Little upsetting that we are unable to cash out on our $30 bonus. Regardless of this, I have great confidence that this will result in extraordinary futuristic accomplishments for everyone and El Salvador.

Easy to use

2024-01-13

Fast, user friendly, no additional fees, what you transfer is what you have no more or less. Great app to use to send, transfer money to family or friends back home. Looking forward to the advances and upgrades on ChivoWallet.

Transfer numbers

2024-12-16

Seems to be having issues transferring the info to another iPhone. Stuck on taking pictures of ID card also.

Chivo Wallet

2024-12-16

Best App ever, help you understand more about bitcoin.

Not from El Salvador

2024-12-16

Amazing your country adopted Bitcoin!

GO NAYIB! For leading the world w/ Crypto

2024-12-16

Nadie nunca hizo algo maravilloso sin tomar pasos tan riesgosos.

Gracias por guiar al Salvador con tanta sabiduría y ambición. Espero poder contribuir en el futuro. 💰💸✊🏻🚀🚀🚀

Amazing app

2024-12-16

Wow, now I can use Bitcoin anywhere, viva El Salvador!

It work perfect for me

2024-12-16

It work

ChivoWallet

2024-12-16

Easy to use!

30$ gift also for Salvadorans abroad

2024-12-16

ChivoWallet is good looking and it works. Hope this project will be the first step to a cashless society. Thank you Mr. President! Gracias!

Awesome

2024-12-16

Easy and very practical to use!!!

I love the app

2024-12-16

Great app . I can send money to El Salvador I don’t need to pay a fee!!!

chivo wallet best app in El Salvador

2024-12-16

Finally I won’t have to pay a fee when I send money to relatives in El Salvador. Thanks to Nayib Bukele’s government.

The best wallet for the people

2024-12-16

This is the best way to shop and send money to El Salvador, no fees or charges , I’ll give them 5 stars. Thank you Bukele 👍🏽

Excellent App!

2024-12-16

It’s a very convenient way to send money to relatives and friends living back home in El Salvador. It’s also very easy to pay and receive with bitcoin. 🔥🔥🔥😎

Intuitive and useful

2024-12-16

It’s a simple and intuitive digital bank account (aka digital wallet). It’s such a needed service for Salvadorans in the U.S. I can send money without paying comission.

Excelent app

2024-12-16

Tris Chivo wallet is so easy to use!! Thanks Presidente Nayib Bukele!!



Is Chivo Wallet Safe? 🤗🙏


Yes. Chivo Wallet is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,732 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Chivo Wallet Is 36.0/100.


Is Chivo Wallet Legit? 💯


Yes. Chivo Wallet is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,732 Chivo Wallet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Chivo Wallet Is 54.8/100..


Is Chivo Wallet not working? 🚨


Chivo Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Chivo Wallet? Post a Review




Features

Chivo Wallet permite enviar y recibir Bitcoin y/o Dólar entre Salvadoreños sin comisión, de la misma manera le permite a los usuarios intercambiar Bitcoin por Dolar o viceversa sin comisión.

Chivo tiene una versión de empresas que permite cobrar, asignar terminales de cobro para empleados, y pagar impuestos de fórma rápida y fácil.

Finalmente Chivo se conecta con el sistema bancario de El Salvador para depositar o retirar dólares de la plataforma, y con una red de cajeros Chivo para depositar y retirar dólares en efectivo.

Chivo Wallet es la billetera oficial de Bitcoin y Dolar del Gobierno de El Salvador.

Adicionalmente Chivo es compatible con otras billeteras Bitcoin on-chain y Lightning.

  Customer Service/Support
Developer:
Gobierno de El Salvador

Contact e-Mail:

Website: