Exodus: Crypto Bitcoin Wallet Reviews

by Plinkerplop

I’ve been using this app for about one year and I’ve noticed that my wallet balance is often incorrectly high when I first open Exodus , and then it will adjust down to the correct account balance after a few seconds. That’s annoying enough but yesterday when I checked my balance it went from the correct balance down to a very low and very incorrect balance. As I looked closer I saw that my ETH had just disappeared into thin air. I quit Exodus , re opened it, refreshed the wallet, and it was still the same. I contacted support and got one email asking me to confirm that my transaction history seemed legit. I did not have time to crunch all the numbers but it seemed ok so I told them yes. I sent another email asking to confirm that they received my info and that they were working on the problem. I have gotten no further response from them despite repeated requests for an update on my case. They are not helping me. My ETH is gone. I’m 99% certain that my personal account was not hacked or compromised by myself because if it were they would have taken all of it instead of only taking 95% of my ETH. It appears that a couple of BTC-ETH exchanges that I made are not showing up in my wallet as ETH that I received. I’m not happy. I will be removing all of the rest of my coins from this app and looking for a better place to keep them.

by Allidro

so let me just start by saying that I put in over $200 of Usdt-erc20 and now I cannot convert it to anything else like BTC or ETH without adding some additional ETH to the network but I’m not allow to convert a little bit of what is already there to have this covered...anyway nothing like trying to convert to crypto that are temporarily and are prefectly fine in the network but just do not work on their dumb app and when I try to send all of my money out of the wallet they say this is mandatory to have in order to make this type of transaction which I have never heard or seen before and would’ve been nice to have been aware of beforehand...oh, and don’t bother with their support staff because getting an email one time to address whtever issues may arise, every 72hrs is not very helpful at all...IMO opinion Exodus is garbage and needs to go back it development and testing until it actually starts to work without so many issues, seriously for real !!!!!

by Mistabig

this app does offer a neat looking app with a large quantity of crypto that can be traded however, unlike other exchanges this app charges a rather large import fee... luckily for me it was only a small transfer as a test but nevertheless burned $10 (in this case 20% of the transfer lol) all that without even making a single trade. It’s also worth noting that each trade itself could be about ~$10 in fees even when exchanging crypto-crypto. I would advise caution and doing your homework prior to using Exodus because the high import fees, high exchange fees, and trade minimums which all vary depending on type of crypto and could easily lead one to burn a significant portion of an account just trying to exchange one crypto for another. I promptly transferred my remainder out to another wallet which strangely had the only reasonable fee in line with industry standard applied to that transaction (~2¢). In my opinion this is a shady operation while I won’t say there isn’t some fine print describing all these fees it certainly isn’t what I would call “transparent”.

by David Eyerly

Looks are cool. They do however make the assumption that you want a dark background. There should at least allow an option for light backgrounds too. (You can choose textures, colors, and other features, but all the options are dark.
Unlike most other sites, there is a few (paid in Ethereum) for most exchanges between Cryptocurrencies. This makes it more expensive if you do a lot of trading (my original reason for opening this account.) I’ll leave the few crypto I have here, but this has just become my “hold” account, not my trading account.
this app’s options—the Apps—may one day provide more useful features. I’d like one that allows you to immediately see what you put in, what you have earned, and where it now stands. (They have tools for seeing the % of your assets in any coin, but not your profit and loss).
Try other tools first, and use this just as a final vault for holding crypto you won’t trade for years.

by BOTO PRO

This team has done great things to provide people with a privacy-oriented window to the crypto world and defi. I love the fact that I can choose to buy with a bank card (of course forgoing anonymity) or choose to send in from another exchange. Access to ERC-20 tokens was awesome though i imagine it could be daunting for a newcomer to see a list of projects to choose from (best practice is to do your own research!!!). There are brief descriptions of projects in the “About” sections. Of course they have access to most if not all major large cap coins.

Some things to keep in mind for newcomers: if you don’t know what gas fees are, you could very well pay more for a swap than you would want to if fees, potentially killing any profits you make. I used the platform to get access to certain coins and either sent them to cold storage or had them sitting for when the gains come. Another thing is that there are minimums required to exchange coins and ive seen this “minimum” steadily increase with the market. Seemingly the minimum is always juuuuust above what I have - I think it’s time to put my tinfoil hat on and remember what the word “this app” means

by Soy54uce

Huge offering of different cryptos, ability to buy BTC, and the ability to exchange between cryptos directly within Exodus is all great. The main complaint I have is that the graphs aren’t always accurate. Sometimes my balance is shown dipping to 0, sometimes I supposedly gained 30% of my portfolio value in an hour, with no transactions or price changes that would have caused such a change. Also when viewing my balance for a certain coin, the initial number is correct but when I drag my finger along the graph, the value changes in $, but displays as if the number of coins I have is what is changing. Another issue is there doesn’t seem to be a way to view my available balance after purchasing BTC. I would expect to be able to send all of what I’ve purchased, or see what the wait is caused by. Overall it’s a great wallet, though these issues do cause headaches at times.

by Fyreous

This is a very easy-to-use software wallet that supports quite a wide variety of tokens and coins, including BSV specifically which is one of the reasons I was led to it.

After conducting a few test transactions in and out, testing the restore functionality on a separate iOS device, as well as reading a number of reviews online about the wallet, I feel confident to begin using it regularly for day-to-day activities.

However, I have to refrain from giving 5 stars because of a cosmetic design flaw… no landscape support for iPad! Why, when people have been using iPads in landscape mode for years now (with the Apple keyboard cover or similar) do so many app-makers force vertical-only orientation on their iPad apps? Seems like such a simple thing to fix. this app is far from the only offender here. If they fix that, I’ll bump up this review to 5 stars.

by Thrivingproject

Really like the iOS and windows apps, but the windows app has a permanent notification that’s says an update is available, and it doesn’t give an option to update. The link just takes you to a blog post they posted on their website with instructions that don’t coincide with the current state of Exodus . They should just have a button that directs you directly to the update (or remove the notification if their isn’t actually an update). I just downloaded the iOS app and the first thing that came up was a notification to update Exodus . If I just downloaded it from Exodus Store then why would it need updated? The iOS store doesn’t have an available update, so it makes me think something is wrong with Exodus , or management just doesn’t care about keep things up to date and accurately informative. Staking is easy.

by Mduchow

Highly recommended. Obviously being a software wallet, it’s not the most secure wallet out there for large holdings. Software wallets are notoriously unsafe due to risks created by malware and viruses and make your precious crypto highly vulnerable if the proper steps aren’t taken to protect your device. However, I get great utility using this wallet for short term transfers/transactions for services like Changelly and shapeshift or when I’m planning on trading a bit on a volatile day. The best thing this wallet has going for it is the convenience of it whether it’s on your computer or on mobile. My primary wallet for storage is a ledger and admittedly it’s very annoying to have to bring it with you if you’re planning on potentially using it as well as having to plug it into your computer whenever you want to send assets. The wallet also has an exchange feature with reasonable fees in comparison to something like coinbase but with a larger selection of assets, which is extremely useful for a quick exchange without having to move it anywhere. Where this wallet lack in security, it makes up for in convenience 10 fold. All in all, I’d highly recommend this wallet for traders, but for hodlers I’d suggest going with something more secure and just using it as a transfer mechanism

by DoorDashReview

Hey, thanks for the consistent updates. I do have one request that I’m sure quite a few other people are interested in though. So, currently in the charts within this app you can only hold 1 finger and move it along the chart to see the price based on where your 1 finger is touching the chart, but a 2 finger touch on the charts used for determining price changes within a specified range defined by the distance between the two fingers touching the chart would be very useful. This functionality is available in the default/native iOS stock app, and the Robinhood app, and quite a few others.

Hopefully I explained the 2 finger price chart functionality in a way that is understandable. Either way, thanks. Have a good one!

by Ndkxicirnrnc

So after literally months of digging into every crypto wallet available, I’ve chosen this app as my go to. I’ll keep it short while highlighting key components that won me over.
1. It’s both a wallet and portfolio tracker! No other platform has the ability to let hold your own private keys while simultaneously giving you real-time data, charts and feedback about your holdings.
2. Built in exchange! Piggybacking off my previous comment, the charting/data feature goes perfectly with the exchange. I like this because it allows me to trade and make proper adjustments to my portfolio without withdrawing my money. This feature is important because it allows you to maintain proper security of your private keys.
3. Helpful staff! When I had a question related to their desktop platform I sent an email to staff. To my amazement I had a reply within 20 minutes of my initial message.
If anyone reading this is like me and very indecisive... go with this wallet. It’s secure, visually appealing, and has the benefits of a wallet, exchange, and tracker built in one.

by BankCityTX

I’ve been a fan since day one of this app wallet. I had an issue on the desktop version in April of 2017 on a holiday weekend. I was shocked to have my call answered not by a voicemail, not by an employee but by the owners themselves. They handled my issue extremely quickly and professionally. After my first call that day I had to call back 2-3 times to get the issue handled that day. The phone never rang more than once and they knew immediately that it was me. I guess what I’m saying is they have the best customer support of any company I’ve ever dealt with, they take great care of making sure this is not only the best performing but also the most beautiful and easy to use Crypto Currency Wallet that I’ve used. I also love how every two weeks there is a real update (new features) and not just boring bug fixes....

by Sytarg

I’ve used this app awhile and went to make an exchange that said would only cost me a difference of $5. Nowhere did it say there was a .025 ETH fee before I made this transaction, otherwise I would’ve never done it. Exodus stole (now) $80 from me on a very insignificant transaction and all I get is automated e-mails when I demand an explanation as to why I wasn’t prompted about this ETH fee beforehand. So hire more support and be a lot more clear about your fees cuz I am incredibly angry about your garbage app

To developer who responded: if it was my error why did support refund the ETH to me? Elizabeth T from support helped me out flawlessly, and she is the reason I am changing my rating to five stars and am now satisfied with the product. Took a month to get to me but the result was what I wanted. Thank you.

by SomeGuyBuyingCrypto

I really enjoy using Exodus. It’s very easy to navigate, especially for a person like myself, who is new in the crypto space. Their fees aren’t horrible, and, if you just plan on using it to just to secure some of your crypto...! It’s great for that.
Also, I had an issue. I had purchased ONT. The transaction went fine, BUT...! I later found out you have to have ONG in order to do anything with your ONT! There’s no exchanging or cashing out, without it.
So, I promptly contacted this app support. It took a few days for them to get back to me, but, they issued me the necessary amount of ONG to make transactions. That was fine, but, I still had to go off the this app wallet and find a place to get a ONG address, seeing how this app doesn’t support ONG (apparently working on a patch)
Long story, longer...I finally got an address so I was able to import ONG into my this app wallet, and make the exchange that I was waiting to make. Thankfully!!! I didn’t lose any money while waiting.
Otherwise, Exodus has worked pretty well, and, the this app team at least responded to, as well as provided me with the necessary crypto to make my transaction.
In all, I think this app is only going to get better with time.

by Perkygrubb

After checking out reviews online and seeing Exodus gets significant and impressive reviews, I download it and began using. First off, the interface is gorgeous. I love how beautiful they have designed it. Secondly, so far with the minimal actions I’m taking, using Exodus is a joy. It’s super easy and intuitive. I might add a future review later as I begin doing more than just loading crypto onto the platform. But for what I’ve experienced up to now, I am loving this new wallet.

I only wish my state was not one of the states that prohibits active exchanges through Exodus. If I can use that process this would be a perfect app. I would give Exodus four stars because of this, but it is not the developers’ fault that my state does not allow such functionality, that’s five stars.

by Woodwardfam

I have gone back and forth on what constitutes the easiest / safest option to store my crypto’s. I’ve used several wallets (both mobile and on a PC), this app and settled upon the Ledger Nano S and this app for one Token. Because I’m a “Hodler” and not a day to day trader I ended up removing everything from my Ledger and going back to this app a couple weeks ago. I did this because I got sick of the constant updates for the Ledger Nano S and Ledger Live and the need for the 12 phrase set with each update (via Ledger Live 🤦🏻‍♂️). Just a bit too cumbersome for a guy that checks on things one or twice a year. I discovered the Mobile this app at this time, quite nice to see things more frequently. Haven’t tried to trade, transfer or exchange anything via the Mobile app yet, but for what I need, this works great. I do wish this app would add Theta and T-Fuel to their crypto/token offerings.

by Liberty Dawg

Hands-down by far the most absolutely best of all crypto wallets by a long stretch. Prompt and reactionary support staff. Anonymous exchange regardless of Geo location. Seamless integration with Trezor cold storage. Master 12 word seed phrase and backup is as easy as it gets. Security of desktop and mobile apps actually feel secure. Higher fees than market average but to bypass uploading an ID and giving up bank information and all of the unnecessary central bank implications and requirements leaves this app ahead of the rest sticking to the true foundation and philosophy of the block chain, as intended, is priceless. Custodial options if you choose to do so . . I have one issue and that is the 12 word seed phrase is exposed on the display when being typed with no option to hide it during a restore. Please add feature. Perhaps a clipboard wiper/blocker and keylogger blocker is possible. I appreciate every single one of you.

by Csimhmons

I have used Exodus for several months. Until this point I would have been an advocate for it. I deposited btc into my wallet and attempted an exchange for XMR immediately after the transaction was finished. I got an error message for the exchange and my btc had been sent to an address that I had not entered. I contacted support and was told I could contact my local police. This is an error on this app’s part. Be prepared to lose your money and then have support tell you your wallet was compromised. I was not logged out, there was a technical issue on their part and to skirt responsibility for their own mistakes they’re casting the blame on others.

Shortly after making this review my money was reimbursed. If the apps developers reimbursed me out of pocket, im truly impressed. The fact is I followed the btc to a known scammer. I was also given my XMR. Truly outstanding service if I was reimbursed out of pocket.

by Eddie 77

If you don’t hold your own private keys to your crypto currency, you don’t OWN anything and you’re at risk. Get this app, the interface is straight forward and easily understood. It also happens to be beautiful!

Hung up trying move crypto using private addresses help is a click away. Don’t understand the fee schedules, need help setting custom fees for smart contracts... this app has easy four min reads along with short videos to get you up and running.

I run this app in conjunction with a Trezor hardware wallet and I’m loving the sense of financial freedom. No more middlemen between me and control of my digital assets. No more asking permission. I can get paid in Bitcoin for my services and have it available on this app for exchange or put it in cold storage on my Trezor within the hour. Take control, stop asking for permission to transact and stop paying ludicrous fees on Coinbase. Learn to use crypto exchanges and take back your digital freedom. The further is here get engaged or get left behind!

by Brieodbfiakehr

I have just recently moved my crypto holdings to this app because the UI really had me sold. A few coins never arrived to the wallet and yet the blockchain scanners showed the transaction was done correctly and completed. I contacted support and the team were extremely helpful in understanding the situation (they also have a send a report feature which allows them to deal with your case with more information which is great). The real people are focused on your case and are able to deal much better with issue than automated team which is a great plus. My issue was fixed rapidly and the customer support agent I worked with was well spoken, prompt, and very helpful with solving my issue successfully. The UI is great and so are the staking opportunities, but the customer support is what really got me sold on this hot wallet.

by Clugo037

I am transferring from Coinbase/Pro wallet to this app and Bitfinex for various unpleasant reasons I had with CB. I’m new to this app desktop app and I am blown away how slick and easy to use Exodus is and more available coins than CB and I can customize my wallet skin :) this app helped me split my BCH into BCH ABC and BSV that I had stored in my Trezor for ages, within minutes of effort I had both funds readily available. The downside is that both desktop and mobile wallets aren’t synced and no 2FA option available. I do trust there will be a soon update with improvements for customers/investors satisfaction. Thankful I found and am merging to this app

by Bryan Squared

So far (started receiving repetitive survey requests about 12 hours after signing up), Exodus has been meeting expectations (which weren’t high, as I’m still learning).

Exodus performs as promised and I especially appreciated all of the beginner/fundamental information that was provided for crypto newbies like myself - definitions, presentations, news articles, etc.

However, I didn’t find Exodus ’s layout very user friendly. The tools and views you’d think one would utilize on a daily basis are not easily found or conveniently located to one another. It’d also be nice if all of the icons had meaningful labels to provide a hint as to what their related menu options may be.

I’m sure there’s a financial incentive behind the layout, such as making you look harder for things to eat up your time so your money sits in the accounts longer to earn interest, but If I had a choice, I’d rather pay a higher fee for a service that a provider honestly disclosed if I didn’t have to deal with the added aggravation of ads, marketing and “where’s the view to see how much money I lost/gained [Waldo]” fiasco.

by Iraqivet03

App is overall good, customer service is great and reply’s fast. But dose not refresh fast enough.
Several times a transfer has been made into my wallet and no Notification made for hours after the transfer is made, have found opening Exodus won’t always pop up the transfer. But opening Exodus tapping on BTC and pulling down to refresh and then it pops up the transfer.

by €hr1$

Just fixed my issue in this update.

I have been a long time user of the desktop version and while I don’t feel comfortable using a phone, too small, I am pleased to see all my coins in Exodus now.

Please add more coins, esp recommend one. It would be really nice to store more of my coins in one place and this is a great wallet.

by Mbenz10

You want an anonymous wallet that is not glitchy and makes you money? This is Exodus . It really has the best exchange rates and is so user friendly. It has so many different types of coins and tokens and you can buy them right in Exodus . It's quick too without having an added "pro" acct. I have had nothing but good things happen with Exodus. Bravo.

by Bedro621

I’ve been using this app wallet on PC for a couple of years and I love it. Constant security and UI updates let me know that they are continuously developing their product to make it better. I have had so much annoying crap happen with exchanges where I’ve had to move my money or had to jump through hoops to prove my identity in order ti withdraw funds. With Exodus, I deposit my money and I have complete and total control over it. It’s so satisfying to not have some entity tell me what to do with my funds or lock them up at their own discretion without any given reason. 100% satisfied with Exodus.

by Rickhartmanii

I did an extensive search for a good wallet that supported a large number of coins. I settled on this app for several reasons. First, it has by far the most polished UI. Secondly, there is a companion desktop wallet. Also, it connects to a hardware wallet. After the fact I discovered that they have excellent customer support. It really came down to this or Trust Wallet as my primary and I chose this app because of the things I just listened.

by Poindexterreviews

I’ve been using the desktop app since 2017 and have been VERY pleased! This is the only wallet I would trust on my phone and it is beautifully and thoughtfully designed. Minimalistic and uncluttered. Yes, they are working on syncing from desktop to phone app but it’s not ready yet. I trust that the reason is the complicated security measures need to be implemented (some not even conceived of yet). But this app is a very trustworthy company and will only put it out when security is assured. I’ll wait for safety. Well done!

by Da_defying_defier_98

Honestly, I’ve been with you guys since you had only a few currencies on your desktop application and you guys have come such a long way. I’m proud to say I’ve been using your wallet for years and that I have been with you on your journey. Great job with actually listening to your community and always supporting us with the best updates. Thanks for actually giving us a realistic roadmap and answering our problems. I’m even greatful that there is now an app to make this wallet such a good choice. Just thank you for an overall good experience. ~Noah

by One.jay

I love this wallet! It is the best mobile wallet, by far. Their desktop wallet is also the best, by far, and being able to sync, or access the same wallet from either mobile or desktop is heaven! Their support team is also amazingly responsive!

The only thing that could make it better is supporting more coins, both on mobile and on desktop - their support for many coins is already the best, but there are still some that are not, namely neoGAS, among a few others. I would also like to be able to store ANY erc20 token, instead of only some - I don’t understand why Exodus would allow you to store some but not others.

by SS.FM

Love this wallet and all of its features like the desktop app and trezor support.
My only and Biggest complaint is the fees to swap coins! It must be used sparingly for emergency only. Not to be a substitute for an exchange like coinbase or bittrex. You will loose all of your profits and some in fees alone.

Besides that, I love it. Great for long term holds that you want to keep safe and off the exchange