Multi Crypto Wallet is the cryptocurrency wallet that has several millions of
users worldwide. You can buy, store, send and exchange 150+ cryptocurrencies. It
is a simple, fast & safe way to store cryptocurrency in the blockchain
app. Install the multi Crypto Blockchain Wallet powered b...
So far pretty good but with one fatal flaw...
I've been using this wallet for about 1-2 days. So far its pretty good, easy sign up, nice interface. One problem though, I attempted to use an online quick exchange service to exchange USDT in my wallet to Litecoin. In order to complete the exchange, the website I use gives you an address to deposit funds to and then sends the funds in the cryptocurrency of your choice to a wallet of your choice. So I take the address that they provided for me and input it into Freewallet to send USDT. Immediately, Freewallet recognizes the wallet as a Bitcoin Cash address but I didn't think it would first exchange my funds to BCC before sending. So I start the transaction and then waited. After an hour, I realized what happened when the online exchange I use says it didn't receive my payment yet and I look at Freewallet to realize that it exchanged my USDT to BCC before sending it to the exchange address so the exchange didn't recognize that I sent the 440 dollars worth in USDT. So now I may have lost 440 dollars all because FREEWALLET DIDN'T WARN ME THAT IT WAS EXCHANGING MY USDT TO BCC BEFORE SENDING IT. Developers, please fix this by adding some kind of warning before exchanging the currency. Now I'm trying to get in contact with the exchange's support staff to see if I could get the money back. I can't believe Freewallet caused this and I'm absolutely infuriated.
Either a Scam or Horrifically Incompetent
I’ve had a transaction hanging for over 24 hours from BCH to DASH using their in-app exchange function. My BCH is gone, and the target DASH address has activity in it (an input and output for an amount of Dash close to but significantly less than the promised exchange rate, 1.16 at time of trade, here is the address on the DASH blockchain: Xb3sAeEvEec2q2b7EZr4MCWoNqw6tF5YiT) but is empty, and the wallet does not show any balance or notice that it was received. In-app support does not work, in-app chat does not work, does not refresh accurately. I’m extremely concerned that they have just picked my pocket, and I’m honestly shocked that Apple allows this app on their store. I would like to get this resolved, but there is no one to help and I would urge a prospective user NOT to use this service for any reason. UPDATE: After a solid week of social pressure on reddit with other users who have been treated poorly by this service, the transaction did finally clear, shockingly (but not unexpectedly) at a lower rate than was agreed upon when the transaction was initially undertaken, amounting to a nontrivial loss on my end. I have moved all my assets out of the wallet, which cost an additional, very high fee on top of the standard network/mining fees that go with any crypto transaction. This is a scam. Apple should pull this from their store, it has no place in any even lightly moderated app market.
Stick with Coinbase TRUST ME
Just by reading the reviews you can automatically tell the difference between the real and fake reviews. Im not a customer with freewallet, i was considering it until the reading the reviews and searching online to only find out that freewallet is a joke. Not pointing the fingers at the wallet developers. But they claim to have had problems thru the summer and on sept 19 one of the developer’s comments on a earlier review stated that freewallet is up and running that they had issues from sept 19, which was a lie because nothing but bad reviews and angry people with money thts lost. Because changelly parted up with several wallet programs does not mean that all are trusted and fully functionally. I advise people to stick with coinbase and the 3 currencies BTC, ETH, and LTC. Majority of these startup currencies have no secure wallet. So its pointless to invest in a unsecured wallet and have to go thru the headache of calling customer service and having to wait days or weeks to “maybe” resolve your issues which i doubt any of these crypto companys want todo. Stick with COINBASE until something legit comes out....ps- this is a real review, from a real human, with real opinions
Help / transaction
83e410a5 Freewallet hasn’t been an issue until now. I’ve used them with dodge coin and bitcoin deposits. Well, I did an exchange with bitcoin to my monero wallet, through changelly. And my bitcoin was in jaxx at this time...and monero is in freewallet. So I exchanged them, bitcoin to monero for the first half of the process worked, it was from jaxx to changelly. 1200 dollars worth. The second half of the transaction didn’t work, monero from changelly to my monero wallet within freewallet. The only thing I can think of is my payment ID is wrong, and I’ve asked freewallet multiple times, and no response. So until they respond I have $1200 in limbo. Changelly needs my payment ID to finish the transaction. I can’t find it within the app. So their customer service isn’t doing its job in my opinion. Please freewallet get back to me. I think you have a good service, but your customer service is not quick to respond. And FYI I used my user ID as my payment ID.
Communication is okay but...
I recently broke my mobile device, last Thursday, have a new device but as you know 2fa for google is hard to transfer over to new devices without key codes not saved. So yes part of this is or was my fault. Now my issue or concern is that my other wallets and my trading platforms have been able to resolve this issue now 5 days later. But these developers stopped responding to me now. At least the last email received from them was Saturday, I know it’s the weekend. But a hey were still workin on it or anything would be nice. My concern clearly. But an issue that has been able to be solved easily with other wallets/ and platforms and with far less time. Just beware to all save your keys. Back up your wallets where you can. And be ready for potential losses. I’m hoping these guy communicate at some point again, hopefully with good news. When that happens I will re rate to 5 stars, because well otherwise , this wallet is more than user friendly.
I’ve had no problems. Good app. Good company. Easy to work with. Doesn’t have all the cryptos and I believe they keep the private keys, so if you are okay with that, then go with them. Easy interface. Not all the cryptos but many of the big players. This is a must have for any phone. It’s not a “hard” wallet, but it’s also not on an exchange. I love having the ability to enter a passcode. Nice security. It has something called top-up which allows you to transfer some crypto into another which is a nice feature. Overall very impressed by this multi-wallet crypto.
Great customer service
These guys answer you in as little as 2 minutes, it’s amazing! They may not always get to you that fast but I’ve had a great experience with their customer support. This app is also very easy to use and it seems very secure. I highly recommend it! Give it a shot for your cryptos not a bad place for them. I just wish apple will lean up on some of the crypto regs so they can support all of their coins on the app. Unfortunately you can’t access all of the supported coins through the app due to apples policy but their website does have the rest that you need. Stay safe and be easy fellas
This app is trash, their support it trash, pretty sure they are just scamming people. I transfers crypto to one of my wallets transaction never went through after days now. I submitted 2 tickets go support and then I get an email with an excuse saying they are receiving a lot of tickets so to solve that problem they were closing all tickets without solving any issues. Submitted new tickets still yet to hear back. And boy am I glad I didn’t use your exchange cause there is nowhere that says anything about limits and then in your mass email saying your ignoring everyone’s problems you mention that there is a $100 minimum on exchanges and if you sent anything under that you were not getting a refund. Find a different app is all I can say. You would be better off cold storing your coins in your glove box.
I'm using this app for 3+ months and I didn't have any problems. When I first started using this app I knew almost nothing about cryptocurrency and I was scared to put money on something I don't know but it all turned out perfectly. I still don't know that much about crypto but I managed to become a little bit better and this app helped me a lot :) I would recommend it, especially for those who don't have much experience in the field. In the end, I want to add that their support team is probably the best on the market. Great job, guys.
So far so good.
So far so good. Needed a multicoin wallet, and was able to find it here. Sometimes the wallet has limited abilities, but this is due to maintenance. Only thing id like to see is the option to generate a printable cold wallet. Easier access to API keys for personal record keeping. First few times using smart wallet was nerve racking, but the transactions show up. Id say this is on of the better Alt coin wallets out. Would love to see more alts wallets available. XRP, XRP,XRP, ADA,XLM, ETC. Maybe even a desktop software version, if thats not too far fetched of an idea. Would love to get forks and airdrops. So far, trust worthy IMO.
Scam- My btc are frozen in the wallet and i cannot do anything with them now.
I wish i could give it no stars. The service on this is terrible and it seems like might be a scam. I transferred about $200 of btc into their wallet and now i can do nothing with it. I cannot transfer it to another btc wallet or exchange it for any other currency. Every transaction fails immediately even after the other wallet is verified. Even worse there is no direct way in which to contact support through the app itself it appears and when i did it through my computer no one has responded yet and its been more than a few days. Totally unimpressed and having a btc balance does me no good if i can do nothing with it. Ridiculous- stay away and go with another wallet that is much safer.
Wallet lost stolen locked? Idk
For whatever reason I was logged out of my wallet and I cannot get back in I’ve tried to contact support but I can’t even leave an email because it isn’t allowing me to all I know is I would like to get back into my wallet to get my coins and transfer it into a better wallet or to be enlightened on why I can’t get into my wallet or reset my password. Unfortunately I don’t have my userid because I’ve been locked out of my original acct since then I’ve logged into a new wallet so I’m not sure if that will help I just know the email that I used for my wallet that I am locked out of is still being used which makes me think my wallet is still there but I just can’t get into it I can leave the email associated with the wallet but I don’t have my user I’d
Won’t let me login
I have been using free wallet for a while now and I have never encountered any issues until now but besides the complain I got this app is a 5 star app no question free wallet team is a 5 star team without a doubt and that why I know they will fix what ever is going on ASAP so this is it the app is no longer letting me login to my account I tried all the different ways to login but still nothing it keeps saying error I really need to be able to sign in ASAP so please fix it thank you free wallet
I hope this will continue so!
I have a feeling that in the modern world there are no good crypto wallets.. Because every time you try to use a new wallet, every time you have problems. Finding a good reliable wallet is almost impossible! I started using this wallet. I read a lot of good reviews about it and I hope that this is how it really is. At least now, after 2 weeks of use, there have been no problems, and so far I'm glad about it! I hope this will continue so!
i like the app i've used it for some time and didnt have any problems with receiving litecoin and dogecoin from coinpot. I just have one request. Can you PLEASE add push notification for receiving and sending coins instead of just email? I like the design btw. Oh and one more thing, instead of saying how much money you have in btc please add the ability to change it from btc to the one we prefer(idk if im making sense)
A better way to Contact apps
You can now contact Multi Crypto Wallet－Freewallet customer service directly
via Email using our new site - AppContacter.com
Yes. Multi Crypto Wallet－Freewallet is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,147 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Multi Crypto Wallet－Freewallet Is 31.1/100.
Yes. Multi Crypto Wallet－Freewallet is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,147 Multi Crypto Wallet－Freewallet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Multi Crypto Wallet－Freewallet Is 31.1/100.
Multi Crypto Wallet－Freewallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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