Woov Status

Last Updated on 2024-09-23 by WOOV B.V.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Alex Jarden

2023-08-30

Let it work

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Common Woov Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Woov app on iOS and Android devices. Solve all Woov app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Woov iPhone Issues and Solutions

Woov iOS app crashes, not working, errors
Woov iOS app network issues
Woov on iOS has black/white screen

Woov Android App Issues and Solutions

Woov has errors/crashing/not working
Woov server network connectivity issues
Woov has black screen

Woov iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Woov app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Woov app crashes or not working on Iphone (iOS):

Close and restart the Woov app on iPhone
Update Woov app to the Latest Version for iOS
Uninstall and reinstall Woov iPhone app
Update your iPhone to the latest iOS version

Fix Woov on iPhone unable to connect to server/internet connection issues::

To resolve Woov network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Woov black/white screen (blank screen) on iPhone:

Follow the Woov iOS app troubleshooting guide Here →

Woov Android App Issues and Solutions

Fix Woov not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Woov app issues:

Force Stop the Woov App
1. On android, goto "Settings" » click Woov app. » click "Force Stop".

Update Woov to the latest version on PlayStore

Clear Woov App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Woov app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Woov.

Fix Woov unable to contact server/ Woov internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Woov » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Woov » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Woov on android.

Solve Woov black/white screens issue on Android:

Follow the Woov android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WOOV B.V., developers of Woov.

About this app

Amplify your experience by connecting with others pre-event, and get equipped with the digital tools you need to streamline your adventure and have the time of your life. We’re always seeking ways to improve your this app experience, so if you have any feedback, ideas or anything in between - don’t hesitate to contact us.