SafeMoon app not working? crashes or has problems?

SafeMoon Status

Last Updated on 2023-12-06 by Safemoon US LLC

I have a problem with SafeMoon

Are you having issues? Select the issue you are having below and provide feedback to SafeMoon.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
39 User reports:
App has problems

User reports 39

⚠️ Most reported problems ⚠️

35.7%

Not working

26.2%

Connection

19.0%

Account

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

3 Reported Issues: 😵🆘🛟🚨📢

Robert Campanale

2023-02-03

I didn’t receive all my Eth got 3.45 for a 55.00 buy. Can you please help me with this

Huy Nguyen

2023-01-14

Xin hãy khôi phục lại tài khoản của tôi.safemoon wallet. Tôi không thể đăng nhập vào tài khoản họ đã hướng dẫn sử dung 1 tài khoản mới và tôi đã không thấy tiền trong ví của mình

Kenneth Tran

2022-12-30

Please, help me to recover my SFM V2 account. After tried to register my account, the website lead me to create a new account, then I don't see my investments anymore. Please, help.

Showing 1-3 of 3

Have a Problem with SafeMoon? Report Issue

Common SafeMoon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafeMoon app on iOS and Android devices. Solve all SafeMoon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SafeMoon iPhone Issues and Solutions

SafeMoon iOS app crashes, not working, errors
SafeMoon iOS app network issues
SafeMoon on iOS has black/white screen

SafeMoon Android App Issues and Solutions

SafeMoon has errors/crashing/not working
SafeMoon server network connectivity issues
SafeMoon has black screen

SafeMoon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SafeMoon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SafeMoon app crashes or not working on Iphone (iOS):

Close and restart the SafeMoon app on iPhone
Update SafeMoon app to the Latest Version for iOS
Uninstall and reinstall SafeMoon iPhone app
Update your iPhone to the latest iOS version

Fix SafeMoon on iPhone unable to connect to server/internet connection issues::

To resolve SafeMoon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SafeMoon black/white screen (blank screen) on iPhone:

Follow the SafeMoon iOS app troubleshooting guide Here →

SafeMoon Android App Issues and Solutions

Fix SafeMoon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SafeMoon app issues:

Force Stop the SafeMoon App
1. On android, goto "Settings" » click SafeMoon app. » click "Force Stop".

Update SafeMoon to the latest version on PlayStore

Clear SafeMoon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SafeMoon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SafeMoon.

Fix SafeMoon unable to contact server/ SafeMoon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SafeMoon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SafeMoon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SafeMoon on android.

Solve SafeMoon black/white screens issue on Android:

Follow the SafeMoon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Safemoon US LLC, developers of SafeMoon.

About this app

View charts of your favorite digital assets of varying time-frames or use the this app calculator to conveniently calculate your assets. this app Swap allows you to swap one token for another with the click of a button. Whether you’re new to cryptocurrency or a seasoned investor, this app Wallet is the best place for you to buy, sell, or swap your tokens. this app Wallet is the safe place to buy, sell, and swap your crypto. You’ll be able to manage your portfolio from one easy view where you’ll see your balances, tokens, and current market movers. Our calculator will break down exactly which tokens you’re purchasing, opening the door to the world of decentralized finance. Our wallet is easy to understand, even for crypto and blockchain beginners. Our streamlined interface will help you track the markets and make an informed decision about your crypto purchase. Ethereum, this app, BNB and many of the most popular crypto tokens are here. Your digital assets are safe with this app. We use Face ID 2-layer security and Google authentication.