Contact SafeMoon Support
Company Name: Safemoon US LLC
About: SafeMoon Wallet is the safe place to buy, sell, and swap your crypto.
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Our wallet is easy to understand, even for crypto and blockchain beginners.
SafeMoon Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SafeMoon. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SafeMoon. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Safemoon US LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SafeMoon Website
Privacy Policy: https://safemoon.com/legal/privacy
Developer: SafeMoon
Read 17 Customer Service Reviews 😭😔💔
I tried to log in to my safemoon wallet on my iphone. It keeps saying cannot find email address and invalid credentials. My wife is also having this issue Can someone please help? Thank you
I lost over 116,000 SAfEMOON when I tried to open the new wallet! I have my recovery phrase but I have no contact information
I had over 600 million shares on safemoon i can not find it I Lost my funds on safemoon app please help me to reinstate my shares i have my 12 key words
Lost my funds on safemoon app. Not understand how. How i can contact you please. Or looks like im not in my account
Lost my funds on safwmoon app. Not understand how. How i can contact you please
I had 198M coins a few months ago in my safe wallet. I looked today now they are showing only 198,518.6363. How did my account go from 198M coins to 198K coins with no transactions on my part.??
I have been trying to get a response through safemoon wallet support portal for the past month, but no response. Issue is I can not access my wallet, even when I put in the 12 word passcode. I have had the wallet since December 2021, and had no issues. Then on May 14, 2022, access no longer possible. I need to get this sorted out. Who can I speak with? Regards. Barry
It mention that Transferring safemoon V1 to V2 will not cost. However, when I transferred, I lost more than half of amount. Why it happened like this?
I transfer my SafeMoonV1 to SafeMoonV2 I lost all my saferooms I don't know where its going, its doesn't showing in both now I just copy the address of SafeMoonV2 and paste to the recipient address and send from the V1. Or how long its take time to showing in the Apps.
Hi, I got this email yesterday and I followed the link and what I had in my safemoon wallet I lost everything. would you like to help me What should I do? Dear costumer Our system has shown that your wallet has not yet been verified. unverified accounts will be suspended on 18/03/2022. Please make sure to verify your wallet as soon as possible. Click the following link to verify and activate your wallet using this link. We are sorry for any inconvenience we cause doing this, but please keep in mind that our intention is to keep our customers safe and happy. Thank you for your understanding.
Not sure what I did yesterday but I did some kind of transaction and all the money from TrustWallet are gone into Safemoon. How can I revere it ? Please help. Thank tou
Swapped bnb for safemoon. My bnb was taken but it said zero coins delivered. Help
Hello, I tried to acquire safemoon by using pancake swap and bnb in my trust wallet. The bnb was removed , but for zero safe moon. Can somebody help me find the safemoon?
I transferred my safemoon v2 to bitrue from safepal wallet an it went threw.. even in the taxid shows it was a successful transaction but bitrue never received the coins.. Also bitrue told me safemoon entercepted my coins worth 1600 dollars into there liquidity pool.. wtf!!! My coins were already on the v2 system so why where they taken from me!!! An how can I get em back .. safemoon are thieves an are steeling money from us!!!
TRASH. Stick with Trust Wallet
by Matt The Disgruntled Trader
There are a ton of things I don’t like about Safemoon Wallet. . ……. 1, they don’t make it clear at setup that you can link this with your existing Trust Wallet. If They did, I would have done so. But there is no mention of it in setup……….. 2, The app does not accurately track the current price. So you have to use a totally different means to see your portfolio value most of the time……….. 3, I successfully sent Safemoon TO the wallet, but have not been able to send FROM it, or to swap coins within it. My swaps consistently fail…….. 4, the calculator. Seems like a great idea great but it’s not any better than just using your regular calculator app for most purposes. One suggestion that would change this would be to provide a button to input your current quantity. Then it would be more helpful for planning things out….., 5, you can’t yet connect to a bank. Why the heck not? That seems so basic………. 6, there is no in-app help or support of any kind that I have seen. ………………….. With All that said, it probably is the most *convenient* way to buy and hold Safemoon. So if you just want to buy and hold and potentially not cash out for years, you might like it a lot. But I wish I had stuck with a better wallet.
Not a good crypto Wallet
by Pandnomora
I downloaded the Safemoon Wallet yesterday and imported my TW seed phrase. All seemed to go okay at first with the app setup but my balance never showed up. I waited for 20 minutes but my crypto and balance never showed. I wiped the wallet and tried it again. Nothing. I contacted technical support and haven’t heard anything back in a day. Contacted Safemoons website, their Reddit and nothing. No response. At this point the Wallet is pretty much useless to me and I’m a little upset after having to wait a couple months for the Wallet to be released to be left with a non functional wallet and zero tech support. You can’t even purchase Safemoon directly from the wallet which I thought was a huge selling point of having their own wallet. You have to buy ETH and convert it so you’re paying gas fees. In my eyes this wallet is a HUGE swing and a miss. Don’t even bother getting it unless you want it just to say you have it. One last complaint. You can’t even close the app without it looking like it’s crashing. I’ll update the review if by some miracle someone from Safemoon contacts me back and fixes the problem.
Love Safemoon but this app needs work
by Dsges
Good first crack at delivering a wallet. Wallet app is good for storing and the calculator is cool. Sending coins from my trust wallet was easy and fast. The biggest knock is the slow updates. The price updates about twice a day so it is useless for tracking your balance and watching price action. You still cannot buy directly in the app. You have to buy BNB or ETh and swap it. I still bought through pancake swap and sent tokens over from my trust wallet. I could have done pancake swap through the app but I was already familiar doing it through TW and didn’t want to take the chance of screwing up the first deposit. Also the price was wrong in the app and I didn’t want to take a chance. Will try swapping through the app next time. As for looks and features so far so good. Love how it looks. Can’t wait for updates to make it more usable for all my crypto.
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