EV Companion Status

Last Updated on 2024-06-18 by AppBytes, LLC

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Common EV Companion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EV Companion app on iOS and Android devices. Solve all EV Companion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EV Companion iPhone Issues and Solutions

EV Companion iOS app crashes, not working, errors
EV Companion iOS app network issues
EV Companion on iOS has black/white screen

EV Companion Android App Issues and Solutions

EV Companion has errors/crashing/not working
EV Companion server network connectivity issues
EV Companion has black screen

EV Companion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EV Companion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EV Companion app crashes or not working on Iphone (iOS):

Close and restart the EV Companion app on iPhone
Update EV Companion app to the Latest Version for iOS
Uninstall and reinstall EV Companion iPhone app
Update your iPhone to the latest iOS version

Fix EV Companion on iPhone unable to connect to server/internet connection issues::

To resolve EV Companion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EV Companion black/white screen (blank screen) on iPhone:

Follow the EV Companion iOS app troubleshooting guide Here →

EV Companion Android App Issues and Solutions

Fix EV Companion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EV Companion app issues:

Force Stop the EV Companion App
1. On android, goto "Settings" » click EV Companion app. » click "Force Stop".

Update EV Companion to the latest version on PlayStore

Clear EV Companion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EV Companion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EV Companion.

Fix EV Companion unable to contact server/ EV Companion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EV Companion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EV Companion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EV Companion on android.

Solve EV Companion black/white screens issue on Android:

Follow the EV Companion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AppBytes, LLC, developers of EV Companion.

50% Contact Match

Developer: EV Connect

E-Mail: driver_support@evconnect.com

Website: 🌍 Visit EV Connect Website

About this app

Our charger locations database is extensive worldwide, including specialized results from Tesla Superchargers, Tesla Destinations, Chargepoint, Blink, bp Pulse, Shell Recharge, 7Charge, e-On, Rivian Adventure Network, Circle K, SemaConnect, EVgo, Greenlots, OpConnect, EV Connect, GE Wattstation, FLO, Volta, Electrify America, Webasto, EvGateway, PowerFlex, ZEF Network, AmpUp, ChargeLab, eChargeNetwork, Sun Country Highway, and many more. • Locations: Nearby restaurants, coffee, and other amenities. • Tesla: Account integration to view your vehicle’s current ranges and charging status, and adjust max range and remote climate! Best of all: it's personalized for whichever EV or PHEV that YOU drive. • Volkswagen - Buzz, Cross, ID. 3, ID. 4, ID. 5, ID. 7, Vizzion, e-Golf, e-Up! Don't see yours? Ditch the old EV app you’ve been holding onto and step into the new era of EV Companion, created for the rising age of electric vehicles. Your vehicle’s current ranges are automatically input when trip planning. Plan those long-distance hauls much easier than in the Tesla itself! We're always adding more, and our app works just as well without one. Let us know what you drive: app.