Mercedes-Benz Companion Status
Published by Mercedes-Benz R&D North America Mercedes-Benz Companion app is currently only supported by the following vehicle
models.
Model Year 2016 and newer vehicles with SD Card Navigation,
manufactured on June 2016 or onwards:
GLE SUV
GLE Coupe
CLS Coupe
CLA Coupe
GLA
SUV
B-Class Electric
Model Year 2016 and newer vehicles with COMAND,
manufactured on October 2015 or onwards:
C-Class Sedan*
GLC SUV*
AMG GT
S*
*Model Year 2016 vehicles with COMAND listed above man.
Are you having issues? Select the issue you are having below and provide feedback to Mercedes-Benz Companion.
problems reported in the last 24 hours
Reported Issues: 1 Comments
By Sharon Timmons 1 year ago
I recently go a new phone and my Companion app has not been updating since. What should I do?
Have a Problem with Mercedes-Benz Companion? Report Issue
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Common Mercedes-Benz Companion Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Mercedes-Benz Companion app on iOS and Android devices. Solve all Mercedes-Benz Companion app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercedes-Benz R&D North America, developers of Mercedes-Benz Companion.
95.65% Contact Match
Developer: Mercedes-Benz Research & Development North America
E-Mail: [email protected]
Website: Visit Mercedes-Benz Companion Website
57.89% Contact Match
Developer: Mercedes-Benz USA, LLC
E-Mail: [email protected]
Website: Visit Mercedes-Benz USA, LLC Website
Mercedes-Benz Companion app is currently only supported by the following vehicle models. *Model Year 2016 vehicles with COMAND listed above manufactured prior to October 2015 are eligible for a free software update to enable Mercedes-Benz Companion app. With Mercedes-Benz Companion, you can locate your vehicle, check the gas level, and check the tire pressure right from your phone or watch. Mercedes-Benz Companion integrates your iPhone and Apple Watch with your Mercedes-Benz vehicle. Companion can now also set your Nest thermostat or your SmartThings to Home or Away mode automatically when driving your vehicle from and to the Nest destination (only available with select vehicles). Search and send destinations straight to your vehicle’s navigation system directly from Companion or via the share option available in some apps. If enabled in MercedesBenzCompanion settings, Companion can suggest destinations based on your calendar, usage history, location and time. After you arrive at your destination, you can get turn-by-turn walking directions, providing you with a seamless door-to-door navigation experience. Please see your dealership for further details. Mercedes-Benz Companion is an addition to your driving experience, enabling seamless transfers of destinations from your iPhone or Apple Watch to your vehicle.
