Mercedes-Benz Companion Status
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problems reported in the last 24 hours
1 Reported Issues: 😵🆘🛟🚨📢
I recently go a new phone and my Companion app has not been updating since. What should I do?
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Common Mercedes-Benz Companion Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Mercedes-Benz Companion app on iOS and Android devices. Solve all Mercedes-Benz Companion app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercedes-Benz R&D North America, developers of Mercedes-Benz Companion.
Mercedes-Benz Companion app is currently only supported by the following vehicle models. *Model Year 2016 vehicles with COMAND listed above manufactured prior to October 2015 are eligible for a free software update to enable Mercedes-Benz Companion app. With Mercedes-Benz Companion, you can locate your vehicle, check the gas level, and check the tire pressure right from your phone or watch. Mercedes-Benz Companion integrates your iPhone and Apple Watch with your Mercedes-Benz vehicle. Companion can now also set your Nest thermostat or your SmartThings to Home or Away mode automatically when driving your vehicle from and to the Nest destination (only available with select vehicles). Search and send destinations straight to your vehicle’s navigation system directly from Companion or via the share option available in some apps. If enabled in MercedesBenzCompanion settings, Companion can suggest destinations based on your calendar, usage history, location and time. After you arrive at your destination, you can get turn-by-turn walking directions, providing you with a seamless door-to-door navigation experience. Please see your dealership for further details. Mercedes-Benz Companion is an addition to your driving experience, enabling seamless transfers of destinations from your iPhone or Apple Watch to your vehicle.
