Are you having issues? Select the issue you are having below and provide feedback to Dexcom G7.
App turns off
G7 app crashing constantly, literally on Samsung.
G7 app has logged out of Share and clarity clinic and that I need to log in. it then freezes.
Program on my iPhone tells me it has logged me out. And when I push the button to login it freezes.
Ap isn't opening even to see readings
Dexcom g7 app not Woking
Can you scan your sensor
Don't work G7 app
App crashing
App won't't stay open. It looks like it will open then quickly goes back to app menu screen.
App disappeared cannot set up g7 on android been using for years
account freezes at legal page
The iOS App refuses to stay paired with the sensor.
G7 just flashing
Same issues. iPhone G7app not responding. Very slow to load app on iPhone.
Cannot log in on iPhone app. Tried both email and phone number as username. Deleted, reinstalled 3 times same issue
My G7 keeps disconnecting and sending alerts to my phone saying no connection or connection lost. I am not 20 feet from my phone, I'm holding it. This happens at least 8-10 times a day. I have turned my blue tooth on and off. This usually resolves it, but this is not convenient. Is there anything else I can do to resolve this.
Unable to get my G7 android app to connect to Dexcom Server on my Samsung Galaxy S21 Ultra 5G. G6 app worked beautifully. This update sucks so far. Called technical support. They are sending me out a courtesy reader, which is good, but provides me overall with less functionality than I enjoyed with the G6/Clarity setup. When will this issue be fixed. I gave up the Libre for Dexcom thinking that you made a better product. Was I wrong?
E-Mail: [email protected]
Website: 🌍 Visit Dexcom G7 Website
Privacy Policy: http://www.dexcom.com/privacy-policy
Developer: Dexcom
a AndroidOS user from Phoenix, United States reported problems with Dexcom G7 : Connection
a iOS user from East China Township, United States reported problems with Dexcom G7 : Not working
a iOS user from Tipp City, United States reported problems with Dexcom G7 : Connection
a AndroidOS user from Oberhausen, Germany reported problems with Dexcom G7 : Not working
a AndroidOS user from Westfield, United States reported problems with Dexcom G7 : Not working
a Linux user from Boiling Springs, United States reported problems with Dexcom G7 : Connection
a Linux user from Boiling Springs, United States reported problems with Dexcom G7 : Not working
a iOS user from Baltimore, United States reported problems with Dexcom G7 : Screen
a iOS user from Hamburg, Germany reported problems with Dexcom G7 : Connection
a AndroidOS user from Winnipeg, Canada reported problems with Dexcom G7 : Login