Dexcom G7 Status
Published by Dexcom on 2023-12-05 Know your glucose number and where it’s heading with the Dexcom G7 Continuous
Glucose Monitoring (CGM) System.
Only use this app if you have the Dexcom G7
CGM System.
Are you having issues? Select the issue you are having below and provide feedback to Dexcom G7.
problems reported in the last 24 hours
Reported Issues: 4 Comments
By Roger C 3 months ago
Same issues. iPhone G7app not responding. Very slow to load app on iPhone.
By Craig 9 months ago
Cannot log in on iPhone app. Tried both email and phone number as username. Deleted, reinstalled 3 times same issue
By bonnie M asa 10 months ago
My G7 keeps disconnecting and sending alerts to my phone saying no connection or connection lost. I am not 20 feet from my phone, I'm holding it. This happens at least 8-10 times a day. I have turned my blue tooth on and off. This usually resolves it, but this is not convenient. Is there anything else I can do to resolve this.
By Tony Hartrich 10 months ago
Unable to get my G7 android app to connect to Dexcom Server on my Samsung Galaxy S21 Ultra 5G. G6 app worked beautifully. This update sucks so far. Called technical support. They are sending me out a courtesy reader, which is good, but provides me overall with less functionality than I enjoyed with the G6/Clarity setup. When will this issue be fixed. I gave up the Libre for Dexcom thinking that you made a better product. Was I wrong?
Common dislikes about Dexcom G7 app
- Old Dexcom G6 widget feature and Apple Watch complication are non-functional
- G7 app lacks widget feature and scroll feature in landscape mode
- Accuracy of sensors has been a major issue for some users, with abnormal high readings and shutdowns with error messages
Have a Problem with Dexcom G7? Report Issue
Leave a comment:
Common Dexcom G7 Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Dexcom G7 app on iOS and Android devices. Solve all Dexcom G7 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dexcom, developers of Dexcom G7.
88.89% Contact Match
Developer: Dexcom
E-Mail: [email protected]
Website: Visit Dexcom G7 Website
60.87% Contact Match
Developer: Dexcom
E-Mail: [email protected]
Website: Visit Dexcom Website
Dexcom G7 also offers customizable alerts that can help warn of high or low glucose levels, as well as remote monitoring and reporting options that help keep users connected to their loved ones and care teams anytime, anywhere. *To view a list of compatible devices, visit dexcom. com/compatibility. †If your glucose alerts and readings from Dexcom G7 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. • Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. • View your glucose information, trend graph, and alerts right from your wrist with the Dexcom G7 Apple Watch app. The Dexcom G7 Continuous Glucose Monitoring (CGM) System supports more empowered and integrated diabetes management. Know your glucose number and where it’s heading with the Dexcom G7 Continuous Glucose Monitoring (CGM) System. Its low-profile, wearable sensor provides real-time glucose data to a user’s compatible display device, no fingersticks required. Only use DexcomG7 if you have the Dexcom G7 CGM System. * Before you start making treatment decisions with Dexcom G7, work with your healthcare professional to learn how. Watches require compatible smart device to use app. G7 app features and partner integrations may differ by region. Refer to your user guide for more information.
