Are you having issues? Select the issue you are having below and provide feedback to NYC COVID SAFE.
- No legal consequences for uploading fraudulent documentation
- App is not foolproof
- No option to add student ID or photo for children not of school age
- Physical vaccination card is still required in some situations
- App could improve by allowing for upload of multiple pictures of vaccination card for proof of booster.
Complete guide to troubleshoot NYC COVID SAFE app on iOS and Android devices. Solve all NYC COVID SAFE app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Information Technology And Telecomm, developers of NYC COVID SAFE.
100% Contact Match
Developer: City of New York
E-Mail: NYCCOVIDSAFEAppSupport@doitt.nyc.gov
Website: 🌍 Visit NYC COVID SAFE Website
Use NYCCOVIDSAFE to store and present the necessary documentation to verify that you have met these requirements. You can also use NYCCOVIDSAFE as part of the “Key to NYC Pass” initiative to provide proof of vaccination. Many New York City employers, businesses, and venues are requiring verification of immunization or weekly proof of a negative COVID-19 PCR test for their workforce and patrons. The documentation you upload into NYCCOVIDSAFE is not shared with anyone and stays on your phone only.