NYC COVID SAFE app not working? crashes or has problems?

NYC COVID SAFE Status

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Many New York City employers, businesses, and venues are requiring verification
of immunization or weekly proof of a negative COVID-19 PCR test for their
workforce and patrons. Use this app to store and present the necessary
documentation to verify that you have met these requirements.


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Common dislikes about NYC COVID SAFE app

- No legal consequences for uploading fraudulent documentation

- App is not foolproof

- No option to add student ID or photo for children not of school age

- Physical vaccination card is still required in some situations

- App could improve by allowing for upload of multiple pictures of vaccination card for proof of booster.



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Common NYC COVID SAFE Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Information Technology And Telecomm, developers of NYC COVID SAFE.


100% Contact Match

Developer: City of New York

E-Mail: [email protected]

Website: Visit NYC COVID SAFE Website

57.14% Contact Match

Developer: New York State Department of Health

E-Mail: [email protected]

Website: Visit New York State Department of Health Website



About this app

Use NYCCOVIDSAFE to store and present the necessary documentation to verify that you have met these requirements.   You can also use NYCCOVIDSAFE as part of the “Key to NYC Pass” initiative to provide proof of vaccination.  Many New York City employers, businesses, and venues are requiring verification of immunization or weekly proof of a negative COVID-19 PCR test for their workforce and patrons.  The documentation you upload into NYCCOVIDSAFE is not shared with anyone and stays on your phone only. 



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