Contact NYC COVID SAFE Support
Company Name: Department of Information Technology And Telecomm
About: Many New York City employers, businesses, and venues are requiring verification
of immunization or weekly proof of a negative COVID-19 PCR test for their
workforce and patrons.
Use this app to store and present the necessary
documentation to verify that you have met these requirements.
NYC COVID SAFE Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NYC COVID SAFE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NYC COVID SAFE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: City of New York
E-Mail: NYCCOVIDSAFEAppSupport@doitt.nyc.gov
Website: 🌍 Visit NYC COVID SAFE Website
Read 3 Customer Service Reviews 😭😔💔
Glorified camera app with no record validation
by Orvcle
Unlike the Excelsior Pass, this app does nothing to actually verify vaccination or testing records. You can Google how people uploaded photos of menus (or even their cat) and the app recognized it as “valid” proof of immunization. What an unfortunate use of taxpayer dollars to release an app that provides a false sense of security and no benefit over using the stock Camera app that comes with every iOS device.
So stupid
by Huckle The Goochstain
This is a really dumb use of taxpayer money (about $17mm, I read?), space on my phone, and everyone’s time. It just lets you upload pictures onto a… new app that also shows those pictures. It is actually a joke— why not just show people the original pictures? So unnecessary— thanks, government! One more stupid, pointless rule I have to follow!
Pointless
by ScubaMikeG
There is ZERO point to having this app. All it does is let you add a photo of your vaccine card or recent test. There’s no verification, making this a glorified version of the photos app on your phone. Just save the pic to your favorites so you can find it easily and be done with it. I only bumped it from one star to two stars because the pointless feature actually worked.
Have a Problem with NYC COVID SAFE? Report Issue
Why should I report an Issue with NYC COVID SAFE?
- Pulling issues faced by users like you is a good way to draw attention of NYC COVID SAFE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NYC COVID SAFE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NYC COVID SAFE.
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