IB TreasuryONE app not working? crashes or has problems?

IB TreasuryONE Status

Last Updated on 2024-12-13 by Independent Bank Michigan

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Common IB TreasuryONE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IB TreasuryONE app on iOS and Android devices. Solve all IB TreasuryONE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IB TreasuryONE iPhone Issues and Solutions

IB TreasuryONE iOS app crashes, not working, errors
IB TreasuryONE iOS app network issues
IB TreasuryONE on iOS has black/white screen

IB TreasuryONE Android App Issues and Solutions

IB TreasuryONE has errors/crashing/not working
IB TreasuryONE server network connectivity issues
IB TreasuryONE has black screen

IB TreasuryONE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IB TreasuryONE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IB TreasuryONE app crashes or not working on Iphone (iOS):

Close and restart the IB TreasuryONE app on iPhone
Update IB TreasuryONE app to the Latest Version for iOS
Uninstall and reinstall IB TreasuryONE iPhone app
Update your iPhone to the latest iOS version

Fix IB TreasuryONE on iPhone unable to connect to server/internet connection issues::

To resolve IB TreasuryONE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IB TreasuryONE black/white screen (blank screen) on iPhone:

Follow the IB TreasuryONE iOS app troubleshooting guide Here →

IB TreasuryONE Android App Issues and Solutions

Fix IB TreasuryONE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IB TreasuryONE app issues:

Force Stop the IB TreasuryONE App
1. On android, goto "Settings" » click IB TreasuryONE app. » click "Force Stop".

Update IB TreasuryONE to the latest version on PlayStore

Clear IB TreasuryONE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IB TreasuryONE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IB TreasuryONE.

Fix IB TreasuryONE unable to contact server/ IB TreasuryONE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IB TreasuryONE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IB TreasuryONE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IB TreasuryONE on android.

Solve IB TreasuryONE black/white screens issue on Android:

Follow the IB TreasuryONE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Independent Bank Michigan, developers of IB TreasuryONE.

About this app

Bank when and where you want with IB TreasuryONE from Independent Bank—a better Mobile Banking experience. To learn more, please visit IndependentBank. com or contact our Treasury Management team at 800. 530. 3719. Member FDIC.