free2pass app not working? crashes or has problems?

free2pass Status

Last Updated on 2022-04-08 by HannTech GmbH

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Common free2pass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot free2pass app on iOS and Android devices. Solve all free2pass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

free2pass iPhone Issues and Solutions

free2pass iOS app crashes, not working, errors
free2pass iOS app network issues
free2pass on iOS has black/white screen

free2pass Android App Issues and Solutions

free2pass has errors/crashing/not working
free2pass server network connectivity issues
free2pass has black screen

free2pass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever free2pass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix free2pass app crashes or not working on Iphone (iOS):

Close and restart the free2pass app on iPhone
Update free2pass app to the Latest Version for iOS
Uninstall and reinstall free2pass iPhone app
Update your iPhone to the latest iOS version

Fix free2pass on iPhone unable to connect to server/internet connection issues::

To resolve free2pass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix free2pass black/white screen (blank screen) on iPhone:

Follow the free2pass iOS app troubleshooting guide Here →

free2pass Android App Issues and Solutions

Fix free2pass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent free2pass app issues:

Force Stop the free2pass App
1. On android, goto "Settings" » click free2pass app. » click "Force Stop".

Update free2pass to the latest version on PlayStore

Clear free2pass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "free2pass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch free2pass.

Fix free2pass unable to contact server/ free2pass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click free2pass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got free2pass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch free2pass on android.

Solve free2pass black/white screens issue on Android:

Follow the free2pass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HannTech GmbH, developers of free2pass.

About this app

Nutze this app um Deine Testergebnisse zu digitalisieren und Dich an teilnehmenden Locations mit einem negativen Test auszuweisen. this app trifft keine Diagnosen oder medizinische Entscheidungen, sondern ruft ausschließlich die von einem offiziellen Testzentrum ausgegebenen Ergebnisse ab. this app dient nicht als Ersatz für medizinische Leistungen und dient ausschließlich der Ausweisung mit einem zuvor medizinisch ausgewertetem Testergebnis. Durch this app können lokale Infektionsherde vermieden werden, sodass eine geregelte Öffnung des Handels, der Gastronomie, der Schulen, Events u. v. m. wieder möglich ist. this app ist das digitale Testzertifikat mit Kontaktnachverfolgung via High-Secure App für Deutschland.