Dutch Bros app not working? crashes or has problems?

Dutch Bros Status

Published by on 2023-12-06

The Dutch Bros® App: join the party! Use the new Dutch Bros App for a fun,
contactless way to pay for your fave drinks, and earn rewards as you
do! Introducing: Dutch Rewards Each time you scan, you can earn points just
for drinking your faves, which can be turned into free drinks later on. When you
want to claim your rewards just scan like always.


I have a problem with Dutch Bros

Are you having issues? Select the issue you are having below and provide feedback to Dutch Bros.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
683.3%

Not working
66.7%

Account
16.7%

Connection
16.7%


Reported Issues: 41 Comments

By Darrin Hillyer   4 months ago


I have to put in my phone number and code Everytime I log on

By Rick Walters   7 months ago


App will not allow password change; says "the provided code is not valid. Near as I can tell, my attempted passwords met the requirements.

By Ash   8 months ago


I do not have my original email...when signing it..my password doesn't work...need to update email and I don't know how to without original email...please help....

By Teri Tveten   1 year ago


The app isn’t updating my points

By Trinity   1 year ago


The app kicked me out and I’m mad because I had almost 2 thousand points and it doesn’t let me log in i tried to reset password but it made me a new account.

By Leala   1 year ago


No matter the link i click in any other app, Dutch Bros app opens. Delete this app and everything works again.

By Vickie Platt   1 year ago


I keep loosing my Dutch bro app on my new phone. Why???

By Karin McClurg   1 year ago


Hi, I'm writing to let you know I have not been getting the app stickers I have earned. I've uninstalled and reinstalled the app several times and its not fixing the problem. I know it's a minor thing, but I really enjoy collecting the stickers in the app. Thank you for your time. Sincerely, Karin McClurg :)

By Andrew   1 year ago


Evertime I click on a link the stupid Dutch brothers app opens. I tried removing notifications. Still does it

By Jim Scaff   1 year ago


My app said it required an upgrade. I did and now I cant log on. I keep sending password change link requests but I never get them?

By Lynn Szasz   1 year ago


I have a message saying "Error Authentication Failed". How do i fix this issue. Thank you, Lynn.

By Michelle Hamby   1 year ago


When I try to use the app to load my points I keep getting the bummer message. I didn't realize at first that I wasn't getting my points. I missed out on points for 2 different $25 purchases. Today the borista told me to reach out to you to reset my app. My phone number is 480-600-2856. I would appreciate any help I can get as I use this quite often.

By Jennifer Saggaf   1 year ago


I am getting the same issue as mostly everyone else. App logged me out and now I keep getting the Bummer message. I have changed password,uninstalled and forced stopped the app and still same.

By Kathleen J Musitelli   1 year ago


I've been using this app for about a year. Just upgraded my phone to Samsung s22 and the apps transferred over. The app works fine, but I'm trying to set up automatic reload, but it tells me that my credit card is already set up...but it will not auto reload (the button is gray). In fact, I can't even just add money because my credit card does not show in the Choose Payment Method and it won't let me set up my card again... We really like the app, so I hope you have a suggestion. :)

By Douglas Eadie   1 year ago


Getting message to "Update". When I go to the google store to update I get an Error Message "Something went wrong". Have a new Samsung 22 phone. I have tried reinstalling the app already

By Debra Capps   1 year ago


app not working giving me the "bummer" message

By Trisha   1 year ago


I go to Dutch bros every day before work. The app has stopped working for a week now. It gives me a message sayin "BUMMER, you exceeded the maximum number of login attempts. Please try again later" I've tried everything to get it to work. Changed my password, uninstalled and reinstalled the app, everything. Luckily, the broristas are able to add points by typing in my phone number but it's very unfortunate that I am unable to use my points or the app! What happened?! So disappointed.

By DANIELLA KNOWLES   1 year ago


Absolutely ridiculous this has been going on for weeks!!! this needs to be fixed!! I Just did an update on my app. Went to get coffee this morning and it had logged me out. even though it's correct it gives me the bummer you've tried too many times error message.

By Wendy Hamilton   1 year ago


I am really shocked that you guys are not more attentive to this issue, it has been going on for a couple weeks now? I have money loaded onto my app, I have so many points I could get several free drinks, yet it's still will not let me get back in my app after you're update. When I try to enter my email address and password it says that I have tried too many times. I hit change password and I enter my email address to get a passcode sent to me to do so, and when I do, it says that my email address is not valid. I went into my email and it is the correct one I use with your app, I have been getting emails every time I cash in a reward and get updated news to that email address, I know for sure that that email address is the one I use for the app and it's saying that it does not exist in your system. I went to my Dutch Brothers and they looked on their little handheld device and it says that my email address is the correct one, however you guys are still not fixing this, why? This is absolutely ridiculous!

By Scott Danko   1 year ago


My app states exceeded too many attempts and I have tried in over three days. My app has not worked for almost two week since this company performed an update. I just want a check with the money in my account, delete the account, and I can move on to Starbucks!

By Maria S Ceballos   1 year ago


My dutch bros is not allowing me to log in. Stating I exceeded my attempts to log in

By Tara solorio   1 year ago


Unable to login to my app. Keep getting an error message that I've attempted to log in to many times. I have cash loaded to my Dutch Bros account and points. This issue needs fixed. Fix it or refund my money!!!!!

By Veronica D   1 year ago


Just did an update on my app. Went to get coffee this morning and it had logged me out. When I put my info in even though it's correct it gives me the bummer you've tried too many times error message. Hurry and fix this dutch!!

By Karen Edsall   1 year ago


Help! My husband and I have Dutch Bros coffee every morning on our way to work!

By ROBIN LAMBORN   1 year ago


My app won't stay logged in after I did the update and it keeps telling me BUMMER you tried to many times. I can open the app but when I click on the Dutch Pass icon, it shuts down the app completely. This is an ongoing issue since the update.

By darrin hillyer   1 year ago


My app will open up to the screen showing my points. As soon as I tap the red dutch pass button to see the amount of money there the app closes

By Doug   1 year ago


The app will open fine and everything works except when I hit the Dutch pass. Once I hit that it closes the app. I've tried several different ways of getting in, I've uninstalled the app and reinstalled it, cleared my cache, restarted the phone and it still closes out every time I hit the Dutch pass. At work just fine up until about a week ago

By Christina   1 year ago


App logged me out multiple times and won't let me log back in. I've uninstalled the app and reinstalled. I even changed my password. Still nothing is working.

By Cynthia Jeffers   1 year ago


I can open the app but when I click on the Dutch Pass icon, it shuts down the app completely. This is an ongoing issue for over a week now.

By Michelle Yates   1 year ago


I can get on to the Dutch Bros app but when I press on the Dutch Pass icon it says this app is not working.

By Leticia herrera   1 year ago


Got logged out and now I keep getting the, Bummer tried to many times.

By Ronda   1 year ago


Try to login and it gives me a message that I have exceeded the maximum number of login attempts. Please try again later. I have cycled my phone, uninstalled and re-installed the app, reset the password, and tried to login with facebook. Nothing works.

By Jeff McLaughlin   1 year ago


My app stopped working last Aug 27 even though it worked on Aug 26. Tried everything to get it working and can't get logged in. Says my email is not valid or something is not right. I had $11.00 on the app and over 700 points.

By Erica Jackson   1 year ago


Tried making an account and the confirmation email does not go through.

By Arlene   1 year ago


Got a new phone and I downloaded the app. I can’t remember my password so I put forgot password and when I put my email address it’s says it’s invalid

By Jacob N   1 year ago


Could not update and now it will not download.

By Diana   1 year ago


Lock myself out of phone to the point had to reset phone and it set it back to original settings and wiped out my apps

By Kylee   1 year ago


The app logged me out on its own and when I tried to log back in it immediately said I have logged in too many times and to try again later :((

By Rocio   1 year ago


Won't let me create a new account

By Cindy   1 year ago


Can't open app to get credit for drinks or use for my free drinks. Wants me to sign in as guest or via Facebook. HELP

By Laura wurl   1 year ago


Could not update app or redownload app after uninstalling it.


Common dislikes about Dutch Bros app

- Cannot be trusted

- Charges on credit card

- Points and redeemed drinks not in account

- Customer service not answering phone

- Customer service calling customer a liar



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Common Dutch Bros Problems & Solutions. Troubleshooting Guide


   



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Developer: Dutch Bros. Coffee

E-Mail: [email protected]

Website: Visit Dutch Bros Website

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E-Mail: [email protected]

Website: Visit Schoox, Inc. Website



About this app

Each time you scan, you can earn points just for drinking your faves, which can be turned into free drinks later on.  Use the new Dutch Bros App for a fun, contactless way to pay for your fave drinks, and earn rewards as you do!  Load cash and scan whenever you want to pay or earn points.  When you want to claim your rewards just scan like always. It's that simple!  The Dutch Bros® App: join the party!  Be on the lookout for Birthday and Half Birthday rewards to make your day more special!  A seamless way to pay that makes it easier than ever to enjoy Dutch.  Check out the menu before you order to explore all of our awesome flavors!  You can also show love to your Broistas by adding a tip.  Find and favorite the shops you go to most often.  Get hooked up with app stickers and customize your app to show your style. 



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