Are you having issues? Select the issue you are having below and provide feedback to ImPACT Passport.
- Users cannot access their test results.
- The app may take a long time to update.
- Passport IDs may be invalid or unrecognized.
- The app may not be user-friendly.
- The app may not allow parents or providers to access test results.
- The app may have issues with data confirmation and logging in.
- The app may not work at all.
Complete guide to troubleshoot ImPACT Passport app on iOS and Android devices. Solve all ImPACT Passport app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ImPACT Applications, Inc., developers of ImPACT Passport.
Provide healthcare professionals access to your data, record symptoms, and locate an ImPACT-trained care provider anytime, anywhere. ImPACT Passport® empowers you to take an active role in concussion management. Grant care providers immediate access to your test results and symptom records by providing them your Passport ID, a unique identification code received upon completion of an ImPACT®, ImPACT Pediatric®, ImPACT Quick Test®, or Cognitive Impairment Screener™ (CIS).