Are you having issues? Select the issue you are having below and provide feedback to Treecard.
- Negative reviews saying they never received their card
- Can be a bit of a wait
- PayPal will not accept this bank account
- No way to transfer funds from the app
My virtual Island is gone so I cannot plant my trees, I can’t find my island on my screen there is just water
I earned a tree for referral, but it won't let me plant it. I select it in my valley but it won't spawn or let me choose a spot for it.
App logs me out randomly and stops counting my steps. It’s been at least a week and none of the thousands of steps I took counted. Kinda disappointing.
the app tends to log me out randomly and then i notice i havent earned a tree in a while so i check and have to log back in, i feel like i could have way more trees without this issue
The app is not counting my steps. This has been going on for a few days now.
Tried signing up for card, accidentally hit back button, and now app is stuck on deposit page. I would love to get the card so please help! I’ve tried logging out and even uninstalling and reinstalling the app. Help!!!
the app says there’s an update available, but when i go to update it there’s no update available.
It logs in then closes out like I didn’t even open it
Can’t make deposit
My app will not allow me to login! It says its loading.
Complete guide to troubleshoot Treecard app on iOS and Android devices. Solve all Treecard app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TreeCard, developers of Treecard.
E-Mail: [email protected]
Website: 🌍 Visit Treecard Website
Privacy Policy: https://www.treecard.org/privacypolicy
Developer: Treecard
Every $50 spent on a this app plants a tree. - 80% of our profits go directly to Ecosia's responsible reforestation sites in 60+ countries. - Track your impact and trees planted in the Impact Center of our app. - Each this app has a unique wooden grain and is made from sustainably sourced cherry wood. - We can produce 300,000+ cards from just one sustainably sourced cherry tree (which means it's more sustainable to use wood than recycled plastic for the card exterior). - Our wooden cards literally capture carbon (the wooden material captures carbon as it sits in your wallet). - Accepted everywhere that Mastercard® is accepted. - Connects seamlessly with your existing bank - no need to switch banks to use this app. - No fees: we don’t charge any monthly fees, loading fees, foreign currency fees, ATM withdrawal or balance inquiry fees, customer support fees, or inactivity fees. - this app accounts can be frozen at anytime within our app. - Money in this app accounts are protected and insured up to $250,000 by the FDIC. The this app® Mastercard® Debit Card is issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. this app Inc. does not offer or provide banking services on its own behalf or for its affiliates and is not a bank. The wooden Mastercard® that reforests the planet as you spend. 80% of profits go to reforestation and climate investments—no greenwashing. Powered by Ecosia, the search engine trusted by 20 million people worldwide. - Use this app® to reforest the planet with your everyday purchases. NOW AVAILABLE FOR U. S. RESIDENTS.