Company Name: Vet24seven, Inc.
About: We’re the owner’s manual your pet didn't come with.
We believe your pet's
health shouldn't start and stop with a vet visit—that’s why we created a
membership to fill the gap.
Listed below are our top recommendations on how to get in contact with AskVet: Online Pet Care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AskVet: Online Pet Care. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vet24seven, Inc.
I need to speak vto somebody v I canceled my subscription and y'all took money out of my account I need my money back
I tried and canceled you service at the same time. I was only able to “speak” with a tech, not a vet (which was advertised) , wasn’t satisfied with your service, and requested that it be cancelled during the same conversation. I just realized that you have been charging my card since at least February, $29 a month. I will continue to go back through my charges but require an immediate refund of at least $116. I’ll request the balance once I’ve checked my charges.
by Delete This Crap Pls 11
I tried to join back in January of this year, I contacted a member to ask why I was unable to use my membership. They told me that they were working on it and that I could redo my 3 months in February. I contacted them again today and asked for help. Right when I got a notification my account was randomly deleted. I recommend trying another app.
by Carmen's Itunes
The services of this app are quality and really helpful in emergency or stressful situations to help rule out issues before spending $$$ at the emergency vet. However, in a recent emergency during a seizure episode, I tried capturing a video to be able to send our vet, and we were unable to even scroll to click send. The app also didn’t have the capacity to save the video to my phone. So the entire message I needed to send including documentation were wasted. Could be dangerous in the future
by C.fett
I’m an experienced pet owner, but I have found this app to still be such a huge blessing. My dog became sick and I was unsure if I needed to take him in or wait till morning, and within minutes I was connected to a vet who went through the symptoms with me and what to check for, and then advised me to take him in asap. I don’t have an emergency vet hospital near me, so they found a vet with after hours emergency care for me to contact. While he still passed away that night, it gave us a chance to say our goodbyes that we wouldn’t of otherwise had. And they followed up on him the next day and sent us a gift to remember him by. Worth the money for sure!
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