Contact HKTVmall Support
Published by Hong Kong Television Network Limited on 2023-12-27About: .
How to Contact HKTVmall Customer Service/Support
Listed below are our top recommendations on how to get in contact with HKTVmall – 網上購物. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HKTVmall – 網上購物. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Hong Kong Television Network Limited
E-Mail: [email protected]
Website: Visit HKTVmall Website
61.54% Contact Match
Developer: Hong Kong Television Network Limited
E-Mail: [email protected]
Website: Visit Hong Kong Television Network Limited Website
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Reported Issues: 3 Comments
By Popcornhk
Not impressed. Slow
I’ve ordered two products. It’s been 10 dats the delivery time here really takes time so plan on getting your deliveries 5 days or more. In a city like HK that’s absurd. Trying to track your product where it is process is also way way behind. Customer service a bit hidden and a hassle. The app is not smart enough to know your order to automatically talk with customer service. You have to write it down from one screen to talk to a chat bot on another screen. Very Mafan. Hong Kong is much faster than this platform. App expectations are much more advanced than this app offers.
By natalielui
Latest version does not load
Displays a blank, white screen before crashing. Pop up ads are also extremely annoying and inhibit proper usage of app.
By mimi@tz
Cannot checkout easily
It’s been a nightmare to checkout! I tried all my cards aNd PayPal and they are all declined because they are not registered in HK but in the US! Are we in a location with lots of foreigners? The company should take that into consideration!!
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- If you are a HKTVmall – 網上購物 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HKTVmall – 網上購物.
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