Wix Owner app not working? crashes or has problems?

Wix Owner Status

Published by Wix.com Inc. on 2023-12-15

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Most reported problems

Reported Issues: 9 Comments

By Shawnee Langworthy 8 months ago

The WIX owner app is working on my phone but stopped working two days ago on my iPad. I deleted the app and reloaded it and it’s still not working. When you click on the app the white WIx screen comes up for a second and then immediately disappears.

By Jane 1 year ago

Hope someone can fix it as soon as possible. Customers keep sending me a lot of messages but I can't reply to them.

By Cherie Gwilliam 1 year ago

As above my Wix owner app on my iPhone is not working for myself or my staff member. It is just the white screen with the Wix logo, no options. I see this has been happening for others for days now.

By Jamie Goade 1 year ago

Same issue as others. Cannot open Wix Owner app on iPhone. Anyone know what’s going on??

By Sandra Jones 1 year ago

I cannot get the wix app on my phone to open. It is just a blank white screen with WIX in black letters and no options available!

By Shona Geraghty 1 year ago

Same as Tim above, when I open the app the white screen with wix logo pops up but never loads. Using an iPhone.

By Tim Brown 1 year ago

When I open the app the white screen with wix pops up but never loads.

By cheryl powling 1 year ago

Wix owner not working on my phone

By Lewis Peatroy 2 years ago

My wedding website is still in the draft stage but when I am trying to edit everything is very zoomed in so I can only see about a quarter of the screen. This is in the editing section - it appears as normal in the ‘preview section’ but this has made it incredibly difficult to edit the site. Please help! I’ve deleted and redownloaded the app, I’ve created other websites and they aren’t doing it, it’s just my draft wedding site that I’ve put a lot of time into!

Common dislikes about Wix Owner app

• Issues with multiple staff bookings

• Invoice date issue on mobile app

• Payments taken away

• Difficult to manage and update websites

Have a Problem with Wix Owner - Website Builder? Report Issue

Common Wix Owner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wix Owner app on iOS and Android devices. Solve all Wix Owner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wix Owner iPhone Issues and Solutions

Wix Owner iOS app crashes, not working, errors
Wix Owner iOS app network issues
Wix Owner on iOS has black/white screen

Wix Owner Android App Issues and Solutions

Wix Owner has errors/crashing/not working
Wix Owner server network connectivity issues
Wix Owner has black screen

Wix Owner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wix Owner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wix Owner app crashes or not working on Iphone (iOS):

Close and restart the Wix Owner app on iPhone
Update Wix Owner app to the Latest Version for iOS
Uninstall and reinstall Wix Owner iPhone app
Update your iPhone to the latest iOS version

Fix Wix Owner on iPhone unable to connect to server/internet connection issues::

To resolve Wix Owner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wix Owner black/white screen (blank screen) on iPhone:

Follow the Wix Owner iOS app troubleshooting guide Here →

Wix Owner Android App Issues and Solutions

Fix Wix Owner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wix Owner app issues:

Force Stop the Wix Owner App
1. On android, goto "Settings" » click Wix Owner app. » click "Force Stop".

Update Wix Owner to the latest version on PlayStore

Clear Wix Owner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wix Owner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wix Owner.

Fix Wix Owner unable to contact server/ Wix Owner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wix Owner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wix Owner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wix Owner on android.

Solve Wix Owner black/white screens issue on Android:

Follow the Wix Owner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wix.com Inc., developers of Wix Owner.

52.94% Contact Match

Developer: Wix

E-Mail: [email protected]

Website: Visit Wix Owner Website

About this app

Use the Wix Owner app to build, customize and manage a website and mobile app experience for your business and community. Over 220 million people worldwide choose the Wix website builder to create their professional online presence. Whether your goal is to start a blog, build an online store, offer services, or create events, you can do it all using Wix’s powerful business, marketing and website building tools.