Wix - Website Builder Reviews

by TyGOG

So it turns out if you change your subscription plans. They still continue to charge you for the previous one. You can basically have multiple plans on one account. Even if they are not connected to your website. I decided to try the unlimited business plan. I wasn't getting a lot on sales so I went back to a regular website with no store and decided to pay for a full year (probably a bad idea cause now i have no leverage). I check back and there still charging me monthly! I decided to give a call and they said I was able to submit a special request. REFUND DENIED. Even though i wasnt using the $38ish a month subscription. So one year from now I guess ill get a professional website built. Not by this app of course!

by Aqualillia

I used the this app website platform for a personal website and it was fairly straightforward to use. However, I had assumed that a “yearly” premium plan is just that - yearly, and after that it would automatically expire. Nope.

I’m a college student and unable to afford another year’s’ subscription, yet it automatically billed one four days ago. I didn’t have access to my email while I was abroad and couldn’t see the one measly “reminder” it sent out.

The worst part? this app denied me a refund in less than an hour after I requested one. No understanding for my situation at all. I’ve also seen others mention that this app billed them after they canceled their subscription. I want to warn others (esp college students)that this app is just looking for easy ways to hang onto your money, neglecting to adequately remind you to cancel.

by Saharzell

why do you guys keep changing everything? It’s so frustrating. I have relied on spaces to manage my bookings as a massage therapist, and now there’s this new app I can’t access my original bookings on spaces anymore…and it automatically opens this new app when I try to go to my old dashboard but I have to “create now” in the this app owner dashboard in order to access my bookings that I constantly need to manage? I don’t have time for this. I don’t understand how to get to my bookings and I don’t want to edit or change anything in regards to the look on my phone. I do that on my computer. It’s just extremely frustrating i do not feel the ease of my business is supported by this app apps. In this app spaces when I needed to book a client the day of the week wouldn’t even show it would just show month/date/year and I discuss my bookings as days of the week with clients “next Wednesday?” they took the days of the week off when booking and it was always just one thing after another that never helps.

by Zzz12345zzzzz

If zero stars was an option that would have been my choice. They took away our payments!!! How am I to have a website that I cannot accept payment on?

So this app once again has decided to make it even more difficult for store owners to manage and update our websites. They’ve also completely taken away payment methods for free account holders, preventing us from making any sales through our websites, unless we upgrade to a premium account. So over the corporate greed. Trying to provide for my family has become impossible with the this app platform. They won’t even allow us to use PayPal!!!!

Their prices are so outrageous I can’t afford to upgrade. But preventing shop owners from taking payments? That’s just wrong! What’s the point of even allowing the s to create sites for free then? I’ve been a this app user for years. The service and platform has only gotten worse over the years.

by Rachelmrec

I have been using Wix for about three weeks now, and I have never had more trouble with any other app. I only use the blog. I am traveling abroad and use it to update my family with photos and descriptions. The galleries never upload, they often stop with one photo still loading, which never loads, no matter how many hours I wait. My saved drafts sometimes delete blocks of text, so I don’t trust Wix anymore and just store it in my notes. When I try to upload either galleries or videos, selecting that option only works half the time. After clicking the option, the menu closes but nothing happens. My Wi-Fi connection is great. I have installed and uninstalled Wix numerous times. I have no idea why Wix has such great reviews. It’s pretty terrible.

by Sum Rando

I downloaded this app after reading Wix description and all. Nowhere did I find that in order to publish my website, I’d have to pay a subscription plan. I am broke at the moment, and that’s why I’d downloaded Wix instead of Commissioning a web developer. I understand that this app developers need money for their work, I just wish SOMEONE who wrote in that it’s not free BEFORE I’d completed building my website. I wasted my time designing a website I can’t even use. The only reason I’m giving Wix 2 stars is because I understand why Wix makers have this subscription plan in place. All I ask is that you add in a warning of sorts at the sign up process to let everyone know you WILL be charging them to publish their website. AND PLEASE NOT IN FINE PRINT!!! NO ONE WILL READ THE TERMS AND CONDITIONS AND YOU KNOW IT!!! I just really don’t want anyone else to have this same experience. It’s really frustrating.

by Abukeo

I was SO excited to use this booking system however there are a lot of flaws. For one if the client wants to change a booking service you have to completely cancel out the appointment and put it back in . How time consuming. You cant filter the calendar by booking service on Wix . You can’t set the inbox so staff only receives their messages and save it that way , everyone’s are in one space which makes it very confusing. Staff can’t receive push alerts for only people responding to their messages they get everyone’s which they don’t need so as you imagine this can get very annoying. Im surprised this system has so many limitations. I really hope they improve it in the next couple updates.

by Stephii09877

I love everything about this except the invoicing. I would love if you use square for invoicing that it were synced or setup to the actual square app. It would be very convenient if my sales and payments showed on both my website and also my square up so I can see what I need to on both apps. It’s too time consuming having to create a custom invoice for every order for different sizing whereas square invoices you can have say a set price for tees and then variants for sizing and whatnot that will automatically add the cost for that size. Even better would be to somehow sync your website items into your square app.

by 819223

Three stars bc I dont want to tank your ratings if I’m just being dumb. But I downloaded Wix because I love using this app as a medium for my various creative projects, and I’ve slowly stopped doing web design because its inconvenient to access my desktop computer and build/edit websites. So I found your app here, which claims to be a web builder, but I cannot for the life of me figure out how to actually do any web building/editing via Wix. I figured out how to see a list of my preexisting sites, but clicking on them brings me to some kind of analytics page and there doesn't seem to be a way to get to an editor from there. A cute little popup keeps telling me I can access more features if I pay for a subscription— but if its free to build and publish online, so I don't see why I should need a subscription to do it via Wix . Like I said, maybe I just cant find it. But if Wix is really not for building and editing your website then it really shouldn't be calling itself a web builder, I think.

by Daflowers

I downloaded this to create a blog, just a simple blog. When I was having trouble actually getting it to publish the page there was a help link. Now that it has published, the help link is gone and there is no one to help with issues.
Every time I log in the ‘My Site’ stuff seems to have multiplied and the garbage that I hid the last time is back.
Since I am using it for a blog, I don’t need invoices or payments or marketing campaigns or any of that stuff. Nor should I have to hide it every time.
I just want to be able to open Wix , write, and post. You/your site had a great rating just for that. Now I am starting to wonder if I made the right choice.

by YooperMom

What happened to the calendar? It used to be easier to book people for services on Wix than on the desktop, and now the calendar does not appear in Wix at all. I can’t even check my bookings for the day. What the what????
Also, there is no help feature in Wix .

And speaking of bookings, you should be able to tie a booking to an order. My clients order and then we schedule a pickup time. It would be great if I could link services to orders so I could check their booking and order all on the same page. But first you need to bring the calendar back. How can you run a business without mobile access to your calendar?

by Selliena

So, things were perfectly fine at first. I was very excited to start my new journey as a blogger but then things got weird. I’ve advertisements and sponsorships of yours that usually discuss how “easy” and “fun” your app/site it but it’s kind of all over the place. It’s said to simple but some parts of it doesn’t really make sense. I can’t tell what I’m supposed to do from the get-go, which is the exact opposite from what you advertised. I’m very thankful an app/site like this exists but I wish it was simpler to use and not all messy. Like, seriously, starting from the get-go there were these most likely generic, already made posts I’m guessing everyone gets. The thing is, I don’t know why they’re there or how I could get rid of it since it’s kind of annoying. Also, I can’t tell if the name of my site is cut off or if I misspelled something or y’all misspelled it for some reason. It isn’t clarified and it’s not like it’s easy to change my site’s name on Wix . In conclusion, I want to know, with a clear answer, what’s going on and why is it advertised to be simpler when really it’s stress inducing?

by Lizchiq76

I am forced to use Wix because I used this app to make my online store and website. I cannot tell you how many times they have made my life difficult because they constantly feel the need to "update" their App!! With every update they've made they've made it much more difficult for me to manage my store/orders! Back in early 2018 when I first started using them Wix was AWESOME! I loved it! It was so easy to use and made my running my business so easy. Since then they have constantly messed with it, making it very difficult for me. Today, they made me update Wix in order to view my orders...and now they are also forcing me to get another App installed to view my orders! This is insane! PLEASE PLEASE STOP THIS! That old saying...."if it ain't broke... don't fix it" could teach you something here!

by TML2021

I’ve always used my this app app to request payments. I use it several times a day and love that it lets me request payments Through my connected Facebook business page Messenger. But it only works for a little while through Wix . It says I need to connect a payment system. I have been accepting payments all day every day for years so it isn’t that.. I really miss requesting payments on the fly through messenger. I keep uninstalling my app trying the other (spaces) app instead. Never had a problem until about two weeks ago when spaces launched.

When I click to set up payment system to send a request, they have the green radio button “ON”.. I called twice and they remote controlled my computer etc etc saying it was a Setting on there but it works just fine to send a payment request through my this app site inbox connected to my fb from there. Long story short, there’s a bug with Wix and sending payment requests through inbox/messenger.

by Gelan0812

I’ve been a fan of this app for a long time. We run a service based company and our website and other features run great! We started to use the Contact List. It works great on desktop, but on the mobile app it doesn’t seem to format every field properly. For example, if a text field has more then what fits in the screen, Wix doesn’t wrap the text. Also, on an IPad it looks like some text fields don’t align right on the screen. This is a bit annoying because you have to then go in and try to edit the customer to read what is on that text field.

If you guys could address this it would make a lot of lives a bit easier. Thank you!

by Norwood487691

I am a local bakery business owner to the Stone Mountain, GA area and just started my website in this app a little over a month ago and I love Wix ! I was intimidated at first to create a website in my own but this app made it very easy and user friendly and I love it!

One issue I have is in creating invoices on the mobile app. When you select the due date and go to preview the invoice it gives you the date before the date you selected. So then I have to go back in to edit the invoice and choose the date after the due date actually want in order to get the correct date. I hope this can be fixed soon!

I have recommended this app to other local business owners looking for a great and easy way to build their own website. You guys have done a great job!

by Shatzer

I like this app, it’s definitely getting better. There are a couple things I wish they would update. The first being able to use subscriptions on digital products in the e-commerce.
The second being able to have your customers upload multiple audio files to your site, or a zip folder with larger file sizes.
I run an audio website for mixing engineers and producers at mix-off dot com, and I need the ability to have users upload and download multiple audio files or zip folders up to a couple gigs.
The rest of it is great other than those two issues.

by STUDIO 302

I am a local recording studio owner (STUDIO 302) based out of Rhode Island and soon a warehouse near you! I love the this app app, it is very attractive and response. Been using it for 10 months now, and the update on the “Spaces” app has been great.

One issue I have (which is less of a issue and more of a methods issue) is I have multiple engineers who work for me; and so we have multiple staff to choice from for bookings. Which is great until a client tries to book, and they can book the same time as someone else’s session. Imagine a barber shop with one chair and 3 barbers. Our clients keep getting confused. (There is no setting for this ; yet. I was told)

Thanks to the this app customer service team member who responded to me with the quick way to work around. I hope to see this implicated in the near future! Will make me stay forever!

by C. M. Hostak

I love this app. I switched over to them from Wordpress (which they are a great company as welll). With this app, I have an easier time building my site. Their app isn’t as intuitive or as organized as I would like it to be. I could make edits to my actual site on the Wordpress app and editing blogs was a smooth experience.

I find the this app app to be a bit slow and editing the spaces between paragraphs via web browser is seem less while on Wix it doesn’t show up the same way. I feel the menu is too stuffed. It takes multiple clicks to get where I want to.

Even with all that, it’s a fun app to use, write with, and manage aspects of my online business endeavors. 4 stars.

by Connor Weslay

Wix is a great first step for business owners. I’m a restaurant owner and I use this app for delivery orders. I like this app but this app needs specific features just for restaurants. Each business is different and needs special attention but Wix is a good first step for restaurants being that you can accept orders on this new dedicated app for business owners. Hopefully they implement new features and work on adapting features that most delivery services offer. Overall great first step and hopefully they continue to improve their apps.

by PatRoc315

Wix is easy to use and simple but I do have a few issues.
1. My notifications keep piling up and I am alerted but I cannot get Wix to open the notifications “bell”. I tap on it to open but it just keeps cycling and cycling. Even when it did open it hadn’t actually updated the notifications in weeks.
2. My service is a subscription where people can change the amount of bins they need. There seems to be no simple way how to make this adjustment on the subscribers end of the webpage. They have to cancel and resubscribe which seems overly complicated.