My Porsche app not working? crashes or has problems?

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I have a problem with My Porsche

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9 User reports:
App has problems
 User reports 9

⚠️ Most reported problems ⚠️
Something else
47.1%

Connection
17.6%

Crashes
11.8%

Login
11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Porsche Problems 🔥

Cons

• Unable to add vehicle

• Have to share information with dealership

• Connection error 10% of the time

• Less functionality than previous Porsche Connect app

• Intuitive

• Some functionality doesn't work

• No widgets

• Poorly engineered app

📋 8 Reported Issues:

H
Haibi E 2023-09-27

Porsche app works intermittently. Off the last 2 weeks. Tried everything. Reached out to Porsche for assistance.

K
Kevin Crook 2023-07-17

My Porsche App is not working attall, I cannot see anything about my vehicle but my vehicle is still listed in my car app PCM is all working as it should

A
Andrew Harris 2023-05-25

MyPorsche app lost ability to connect to 2020 Taycan on 1 May 2023. PCM shows 3 bars signal but no LTE. Had just finished 800 mile trip previous day. App has been reloaded and is up to date. App on Android phone will support charging but not indicate any info about SOV or charging rate or progress.

V
Vera 2023-03-30

I can’t login

⚠️ Troubleshoot | Report Issue ⚠️
D
Dawn Becker 2023-01-23

App has not updated data for 2 weeks now (I have 2021 Cayenne E-Hybrid). I've deleted and reinstalled the app and that hasn't solved the problem. I've tried it on multiple strong wifi networks and on cellular data only. No luck. Suggestions?

D
Dwight Brown 2022-11-30

My Porsche app isn't showing my mileage or Fill Levels

G
George Hillas 2022-07-08

The app constantly indicates “theft detected” and only limited data is available. Also, it’s not connecting to the server. I’ve deleted and reinstalled the app, but that doesn’t help.

M
Michael Kaczmarski 2022-06-16

The "My Porsche" App stopped wrking today so I am uncable to down load information from My Porsche or see vital car statistics

Showing 1-8 of 8 reported issues:

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Common My Porsche Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. My Porsche iPhone Issues and Solutions

  2. My Porsche Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: smartmobility@de.porsche.com

Website: 🌍 Visit My Porsche Website

Privacy Policy: https://connect-store2.porsche.com/us/en/t/privacy

Developer: Porsche Cars North America, Inc.




‼️ Outages Happening Right Now

  • Jun 11, 2025, 04:08 AM

    a user from Petaluma, United States reported problems with My Porsche : Not working

  • May 20, 2025, 03:58 PM

    a user from Hopkins, United States reported problems with My Porsche : Not working

  • Apr 04, 2025, 09:33 PM

    a user from Reykjavik, Iceland reported problems with My Porsche : Login

  • Feb 10, 2025, 09:25 PM

    a user from Key Biscayne, United States reported problems with My Porsche : Connection

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