Are you having issues? Select the issue you are having below and provide feedback to Porsche Track Precision.
- Overlay data seems to be off
- RPM is way off
- Cannot export any video
- Option to record final lap video even if lap is not finished
- Download locks up at around 75%
- Speed in KPM and not MPH
- Rev counter shows RPM at near 10,000
- Replay defaults to fastest lap
- Not intuitive on how to get to start of session
- Cannot stay working for a full session on track
I have a number of recordings from a track trip which I would like to access thru my Porsche precision app. I had to reset my android OnePlus 6T due to data issue. I backed up the entire phone, but am unsure /unable to restore the data and video...I see the video in my file explorer but cannot open them in the app. Is there a solution?
Complete guide to troubleshoot Porsche Track Precision app on iOS and Android devices. Solve all Porsche Track Precision app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Porsche Cars North America, Inc., developers of Porsche Track Precision.
By connecting to the vehicle sensors, PorscheTrackPrecision enables you to analyse additional driving data which can be compared with previous laps, allowing you to improve your driving performance, for example, in relation to the steering angle, braking pressure and the position of the accelerator pedal. The Porsche Track Precision App is connected via the Porsche Communication Management system or a special app control unit with various control units and records accurate data from the vehicle sensors. The full range of app functions is only available when you drive your vehicle on tracks closed to the public that are supported by the Porsche Track Precision App. Videos are available to view on your smartphone directly after driving – enhanced with useful driving data to improve your performance. To obtain an additional view point while driving, a second video can be added, for example, from another smartphone camera or action cam. Use your smartphone while driving to record videos for subsequent analysis. Videos and driving data can also be exported to your PC for detailed analysis. The use of GPS via smartphone can decrease the smartphone battery life if the phone is not connected to the vehicle charging connection. The heart rate can be evaluated later in the analysis. - Drive at your limits: Reduced display of your current and possible learned performance. Only use the Porsche Track Precision App on tracks that are closed to the public. Heart rate is recorded via Apple Health if an Apple Watch is connected to the iPhone. Support of the Apple watch and Healthkit to record and analyze your Heart Rate. Adapt your driving style to your personal ability and the prevailing conditions. Share your driving experience with friends through social networking sites. Use of this product (particularly the video recording feature) may be prohibited through legal stipulations in certain markets or at certain events. Park your vehicle safely before operating the application or viewing evaluations and analyses.