Night Sky Guide app not working? crashes or has problems?

Night Sky Guide Status

Published by Star register on 2024-01-05

Explore the Night Sky by moving your phone around and see the actual Stars of
the Night Sky on your Phone in Augmented Reality. Search for Stars,
Constellations or Planets and our App will tell you where to look at! See
Constellations, Planets, Satellites from your current location at any chosen
time! - Move your Phone and use Augmented Reality to locate Sky Objects - Show
Planets, Stars, Constellations from your home or ou.

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Common Night Sky Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Night Sky Guide app on iOS and Android devices. Solve all Night Sky Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Night Sky Guide iPhone Issues and Solutions

Night Sky Guide iOS app crashes, not working, errors
Night Sky Guide iOS app network issues
Night Sky Guide on iOS has black/white screen

Night Sky Guide Android App Issues and Solutions

Night Sky Guide has errors/crashing/not working
Night Sky Guide server network connectivity issues
Night Sky Guide has black screen

Night Sky Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Night Sky Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Night Sky Guide app crashes or not working on Iphone (iOS):

Close and restart the Night Sky Guide app on iPhone
Update Night Sky Guide app to the Latest Version for iOS
Uninstall and reinstall Night Sky Guide iPhone app
Update your iPhone to the latest iOS version

Fix Night Sky Guide on iPhone unable to connect to server/internet connection issues::

To resolve Night Sky Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Night Sky Guide black/white screen (blank screen) on iPhone:

Follow the Night Sky Guide iOS app troubleshooting guide Here →

Night Sky Guide Android App Issues and Solutions

Fix Night Sky Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Night Sky Guide app issues:

Force Stop the Night Sky Guide App
1. On android, goto "Settings" » click Night Sky Guide app. » click "Force Stop".

Update Night Sky Guide to the latest version on PlayStore

Clear Night Sky Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Night Sky Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Night Sky Guide.

Fix Night Sky Guide unable to contact server/ Night Sky Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Night Sky Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Night Sky Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Night Sky Guide on android.

Solve Night Sky Guide black/white screens issue on Android:

Follow the Night Sky Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Star register, developers of Night Sky Guide.

16% Contact Match

Developer: Noctua Software

E-Mail: [email protected]

Website: Visit Night Sky Guide Website

About this app

Explore the Night Sky by moving your phone around and see the actual Stars of the Night Sky on your Phone in Augmented Reality. Search for Stars, Constellations or Planets and our App will tell you where to look at! See Constellations, Planets, Satellites from your current location at any chosen time! - Show Planets, Stars, Constellations from your home or outside! - Ability to change time so you can see how the Night Sky looked in the past and in the future! - Ability to find your named Star from Star-Register.