Joompay app not working? crashes or has problems?

Joompay Status

Published by JoomPay Europe S.A. on 2023-10-02

Joompay is here to save your time and money. Your banking experience with
Joompay will be simple and straight to the point.

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Reported Issues: 2 Comments

By Kamila Sylwia Lipiak 1 year ago

Good Morning, November 5, 2022 I received the message that my transfer (reimbursement of alimony) has been blocked, the transfer is from an orphanage in Poland with its seat in Warsaw, 6 Jaktorowska Street, where my daughter was currently living in Germany, my daughter has been living with me for a year, I do not know how I can verify the transfer, I really care about unblocking the corner because I do not have access to cash and I stayed with my daughter without financial resources for life, Yours sincerely, Kamila Sylwia Lipiak

By Pica Gruia 2 years ago

Am cardul blocat Si nu pot face cumparaturi

Have a Problem with Joompay? Report Issue

Common Joompay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Joompay app on iOS and Android devices. Solve all Joompay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Joompay iPhone Issues and Solutions

Joompay iOS app crashes, not working, errors
Joompay iOS app network issues
Joompay on iOS has black/white screen

Joompay Android App Issues and Solutions

Joompay has errors/crashing/not working
Joompay server network connectivity issues
Joompay has black screen

Joompay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Joompay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Joompay app crashes or not working on Iphone (iOS):

Close and restart the Joompay app on iPhone
Update Joompay app to the Latest Version for iOS
Uninstall and reinstall Joompay iPhone app
Update your iPhone to the latest iOS version

Fix Joompay on iPhone unable to connect to server/internet connection issues::

To resolve Joompay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Joompay black/white screen (blank screen) on iPhone:

Follow the Joompay iOS app troubleshooting guide Here →

Joompay Android App Issues and Solutions

Fix Joompay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Joompay app issues:

Force Stop the Joompay App
1. On android, goto "Settings" » click Joompay app. » click "Force Stop".

Update Joompay to the latest version on PlayStore

Clear Joompay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Joompay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Joompay.

Fix Joompay unable to contact server/ Joompay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Joompay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Joompay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Joompay on android.

Solve Joompay black/white screens issue on Android:

Follow the Joompay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JoomPay Europe S.A., developers of Joompay.

Verified email

Contact e-Mail: [email protected]

42.86% Contact Match

Developer: UAB "PAYTEND EUROPE"

E-Mail: [email protected]

Website: Visit Joompay Website

About this app

We do not have a signup fee, inactivity fee or any monthly fees. • Get a virtual debit card for free and use it for safe and secure online shopping. You will never miss out on your money moves! • Feel safe and secure. Lost your plastic card? We had so many enquiries about our card in plastic, we could not leave them unanswered! • Enjoy our special offers on shopping. We also support Apple Pay in case you want to add this app card to your wallet. • Order our card in plastic. If you have any doubts or questions, please do not hesitate to contact our all-human support in Joompay or via email: help@this app. com. Check our app for more offers available. Limited time only! • Get notified about any activity on your account. You will also receive a €10 bonus if your first purchase on Joom costs more than €10. Every time you send or receive a transfer, you'll get an instant push notification. We are here to help and to support you. this app Europe S. A. 21 Rue Glesener, L-1631 Luxembourg. That's why we have an outstanding 5% cashback from your Joom purchases! Freeze it right in Joompay . Found it in your bag? Unfreeze it right away. Your banking experience with this app will be simple and straight to the point. We focus on limited key features that we do very very well. Our application is minimalistic, fast and absolutely free to us. Electronic Money Institution authorized and regulated by the Commission de Surveillance du Secteur Financier, Luxembourg, under register number W00000015.