Contact Joompay

Contact Joompay Support

Published by on 2023-10-02

About: Joompay is here to save your time and money. Your banking experience with
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How to Contact Joompay Customer Service/Support

Joompay Contact Information

Listed below are our top recommendations on how to get in contact with Joompay. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Joompay. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


42.86% Contact Match

Developer: UAB "PAYTEND EUROPE"

E-Mail: [email protected]

Website: Visit Joompay Website



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Reported Issues: 13 Comments

4.3 out of 5

By Mojisola

4 months ago

Hello please my money has been freeze with 34euro for many months now,and I've chatted with the customer service representative and she told me to send my passport because I told her I don't have residence permit yet. I've sent the passport many times but I don't see any reply from you people. Please unfreeze my account because I want my money back. Or don't you people want to return my money?

By Rita Okodi

1 year ago

I send money to my Joompay account yesterday evening I can't see the money up to .l cannot the money in my account now

By Rita Okodi

1 year ago

I send money to my Joompay account yesterday evening I can't see the money up to .l cannot the money in my account now

By Johnny Manssens

1 year ago

Hallo beste mensen . Ik heb een account bij Joompay . Er staat 10€ op mijn account . Maar hoe verstuur ik geld van joompay naar mijn persoonlijke bankrekening ???

By Ilie Chiriac

1 year ago

please recover my account I really need it

By Nishan barua

1 year ago

Why my account blocked, and not back my money.I send many mail not reply.

By Kostadin Borisov

1 year ago

Вече два дена се опитвам да ви пиша но никой не ми обръща внимание вътре ми блокирахте профила и парите писах ви по e-mail и пак отговаряте

By Mohammed

2 years ago

Joompay is a big scam i hope it will be closes you are cheating people

By Isaac Mula

2 years ago

Joompay why is that when you block peoples account you still hold their money inside without given them Back ? since last year my money was blocked in my account 3,150 Euros till now you did not give it back to me i have emailed you several times but still you have not given me my money back WHY ?

By Mihai Verginia

2 years ago

Am dorit sa fac o comanda la joom și când sa achit nu știu cum dar banii adică euro 66,52 euro sau dus la joompay și acum nu pot sa recuperez euro nu doresc card, nu doresc sa cumpăr cu euro vreau euro înapoi în cont. Nu pricep cum au întrat euro la joompay. Am mai făcut cumpărături de la joom și am achitat în lei. Dar tot apărea ca mi se oferă 10 euro de la comanda și sa obțin cardul și tot încercăm și nu am reușit și în final plata cumpărăturilor sa transformat în euro la joompay. Va rog nu cunosc engleza și doresc recuperarea banilor.

By Joompay


Being deprived of my funds

After my first transaction, I’m being deprived of my funds. Thought I’d found the best online Banking but it turns out not to be what I expected.



By Joompay


Being deprived of my funds

After my first transaction, I’m being deprived of my funds. Thought I’d found the best online Banking but it turns out not to be what I expected.



By Joompay


Being deprived of my funds

After my first transaction, I’m being deprived of my funds. Thought I’d found the best online Banking but it turns out not to be what I expected.




Have a Problem with Joompay? Report Issue

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Why should I report an Issue with Joompay?

  1. Pulling issues faced by users like you is a good way to draw attention of Joompay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Joompay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Joompay.


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