Contact iHealth Myvitals Legacy Support

by GothamSenator

I was really excited when my wife surprised me with this. A buddy and I had been talking about exactly this type of product the night before - seemed meant to be! (We have the Core).

Unfortunately this product does not work properly from wild variances in how it estimates % body fat to refusing to sync despite being reconnected over and over again. To top it off, customer service and support is HORRENDOUS and NONEXISTENT!

I hope Apple sues this company and they go bankrupt because I’m sure my wife was hypnotized buy the small i before Health. I for one will leave the feedback with the better business bureau.

by Barbarian Reviews

Guys, I bought your blood pressure monitor a couple years back, and really liked how it connected to the app on my phone. So now when I decided to start monitoring my weight for my new fitness routine, you were the first company I thought of to purchase a scale from. But then I download your app, and it says I have to create an account with my email address (red flag #1). Then it says I have to download the new “pro” app, which according to the apple app store collects and stores my data on the cloud (red flag #2). So I go to your website (without downloading the new app) and find where I can create an account online, which prompts me to enter my name, date of birth, location, weight, height…

I “nope” out of that and go back to the original app (which according to the apple App Store you claim does NOT collect my information on the cloud and it now allows me to login to the app, and promptly requests that I enter my height and weight. Which then shows up in my online cloud account… sorry guys, but nope. You don’t need to know this information about me, and I don’t know you. Even if I did trust you not to sell my data to advertisers ( and who has time to read your privacy policy anyway) I certainly don’t trust that you won’t get hacked and my data will be out there anyway.

by Sonoma473

I love the convenience of the bluetooth cuff aside from the times when it wont actually connect to the app which is numerous. You would think after spending over $100 on the bp cuff that these app decs would FIX the friken app so it would actually connect. I have been on these people for four years now to fix their connection issues. Crickets. It is astonishing they simply seem not to care about this junk app which is incredible. They spend millions of dollars on ihealth bp/health hardware yet they dont care that the app is useless which makes all the hardware useless as well. I wish a more competent company would creat a bluetooth bp cuff with an app that actually worked. The only reason these people havent went bankrupt yet is because they have no competition. This is like buying a fancy new car yet you cant drive it because the software won't allow you to actually start the car. Their non chalance & ineptitude is absolutely incredible when you think about it. Wow.