Meet Sydney Health — your digital connection to your health and your health
plan. Sydney Health is simple and personalized with convenient reminders and
instant access to information about your Anthem or Empire medical, dental and
Listed below are our top recommendations on how to get in contact with Sydney Health. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sydney Health. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Someone referred to this app’s 5-star reviews as “astroturfing.” I wasn’t familiar with the term, the definition seems very applicable to this app. There is no way this app could have received so many legitimate 5-star ratings right out of the gate (many of which were curiously grouped largely during the period from Aug 30 to Sept 3). Then the tone changes during Oct-Dec where 1-star ratings are much more common than any others. Was this app even beta-tested? The standard response from the developers is “we will continue to release upgrades frequently to provide users with an even more robust and enjoyable user experience” followed by “please provide us with specific examples of problems you experienced so that we can address them.” That really should not be necessary. Users should not be forced to serve as beta-testers; that should be done pre-release.
Well the most scariest part of healthcare is switching to a new insurance. I have downloaded this app completed registration in its entirety and I continue to have many issues with it. I need to switch PCP and I got an SSO login failed. Not sure if these apps are layered to continuous re-registration but it certainly needs improvement for newcomers into Anthem Blue Cross. I’m tech saavy so I don’t know if am missing something?? In the Sydney app I keep getting pop-ups of not being in recognized in the system. This app needs major improvement. It doesn’t provide a tab for finding/selecting a provider??? 😐 Am giving Anthem a year as my healthcare insurance carrier then I’m out! I hope 🤞 I won’t regret to live a huge disappointment medically this year(2020) 😩😣🙄
Opened my Anthem app today and got a message that “Anthem Anywhere is closing down”. To continue accessing your account download Sydney Health. There was even a link to download. BUT, it took me to the Apple App Store where there is no iPad version. So, if I understand what they’re saying, we are discontinuing access to your account via our old app that works on the iPad while at the same time not making it available via the new app. WHAT? Who’s the brainchild behind this plan? I’ve read a couple reviews about this issue but I’ve not yet seen a reply saying if or when an iPad version will be available. Instead of a straight answer it goes something like this, Q Are you going to release an iPad version? A Thanks for your comment. We plan to update app frequently and continue to add new features and robust experience. We appreciate you feedback. THAT’S NOT AN ANSWER TO THE QUESTION! ONE MORE TIME: Are you going to release an iPad version and when?
By Luis Ochoa
Jan 20 2021
i need to update my phone number, I am trying to login, due to being alreadt registered, a confurmation code is being sent to an outdated phone which is no longer in possession. Could you update the phone number so that I may be able to login, or may I have a 1800 number to talk to a live representative.
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