My ClinCard Reviews

If you have the option to voice your opinion beforehand in the study you’re in, do not let them choose the “convenience” of this card. Yes, this is a review of MyClinCard but I can’t get my pin to work, all but one time. it’d be less weird if it was a different number or if it kept happening after my first successful time trying but my first time trying with the pin they have failed, then a different store (same pin) it worked, now it’s not working again.

All this to say, I’ve tried countless times to get on the frickin app to just see the pin, let alone change it, and I’m locked out. Sometimes it’s the whole app, other times I get to see my balance but have to enter in some mystical password that’s different from my account password and pin just to see my pin and, shocker, I can’t get in to see it. The hilarious thing, I can still order online without a pin and I can see my card number in my account before I’m required to use some other password to see the pin.

I recently had issues with the functionality of MyClinCard and also in the past…I have uninstalled MyClinCard and am now going to reinstall it hoping that it remedies the issue since it hasn't been letting me sign-in manually or with Face ID in order to check my balance as well as do anything else…Even after my first sign-in attempt I keep getting a message stating that my account has or will be locked for 10 mins which will continuously keeps me from being able to sign-in…Please fix your App ClinCard, I see that you have a ton of 1 star reviews & complaints as well as apparently haven't done anything to fix many of the bugs in MyClinCard .

Attempted to transfer the card balance to my bank. You are able to add a bank account but then there is no bank account to select from the drop down menu under “transfer to bank”. Major issue and highly inconvenient.

I’m in the Covid-19 trial and was given a ClinCard abc thought the easiest way to manage it was via MyClinCard , NOPE! Keeps telling me to enter a valid card number. I call customer service, talked to a live human and was told they would report the problem. That was 3 weeks ago and MyClinCard still won’t acknowledge the card. Fix your stupid App

MyClinCard is worthless in every single way. You can't get your pin to use the card anywhere. You can't transfer the funds to your bank... can't change the password. Basically can just see the balance of money you'll never be able to use.

MyClinCard basically does not work, only to check your balance. Customer support wants to verify ALL of your information every time you call apparently. They make it nearly impossible to take your money out and the rude customer service will cut you off while you’re trying to explain what’s going on. 0/100

It keeps saying my card number is invalid. I don’t know if it’s a bug but I’ve tried many times to enter in my card number but it still says it isn’t valid. I just want to be able to check my card balance without having to call the number on the back of my card all the time.

I have a ClinCard that I've used. When trying to register, it said the card number I'd used successfully multiple times was invalid. Fail.

It said the login I'd used successfully multiple times on its website was invalid. Fail.

This is worse than worthless because it wastes your time. Whatever organization of clowns ClinCard retained to make an app should be fired then sued.

Will not allow Card to Bank Transfer even though I entered my bank information. My bank does not even appear on the drop down menu option when I click on “bank to transfer to”.
So this looks like an issue that was experienced by another user of MyClinCard . This problem really needs to be fixed.

What good is having a branded app to manage a branded card if it doesn’t accept each type of card? Most apps can use more than one type of credit card and this should be no different. Seems like a simple fix to add support for the MasterCard to MyClinCard instead of just having the Visa enabled. Having to go to a website - a separate website that’s not even yours - seems like second-class citizenry for MasterCard users.

I tried adding this to my Apple Pay, MyClinCard freezes. Tried transferring to my bank, it doesn’t give you an option to select your bank even if you added your bank account already. I’m a professional web developer and your UX is old and terrible! It almost sounds like you don’t want to give our money. What a waste of time! So frustrating!

Surprised that this hasn’t been fixed by now as it looks like people have been complaining about this for a really long time. My bank is shown as successfully loaded in MyClinCard , but there’s no way to transfer money to it. The transfers section does not show any bank available to select and no ability to select any amount. Makes this card a hassle to even use. That’s a shame.

MyClinCard may look polished, but when you try to transfer money out to your normal bank account, it’s very buggy. I’ve put my bank info into MyClinCard , but when I go to the “card to bank transfer” option, and go to select my bank account, all that pops up is a grayed out button to “apply.” I can’t select my bank account, so I can’t get my money. I have tried restarting MyClinCard , re-adding my bank info. There just does not seem like a way to get my money into my normal bank account.

MyClinCard is terrible and has false advertising. I’m in the Covid testing trial and was encouraged to download MyClinCard to access my funds. I haven’t been able to transfer my funds into my account. The transfer button does not work. All my purchases are being declined although I only make purchases through companies that accept Mastercard and visa. I’ve called the customer service line on two occasions. Both times I spoke to live personals and nobody has a explanation for the fail purchases and transfers. It’s as if I have no funds on my card even though MyClinCard and phone services says I do. What’s really going on ClinCard?

This is a joke, right? I call the number on the back of my card to activate it and retrieve my PIN, and I’m told there are technical difficulties. I download MyClinCard to retrieve my PIN, and it only says my card number isn’t correct. It’s been 2 weeks. How can you not have anything as vital as this not work for 2 weeks?

Not only can I not transfer money on the website but I can’t even do that on MyClinCard

Does what it’s supposed to do. Once bank account is verified (another reviewer seems to have had an issue here so wanted to pass this along) the transfer service worked seamlessly.

Hi needed to find my PIN for cash withdrawal. Their website is impossible to find, so I ended up calling. And I was finally able to set up an account on my phone. I was expecting their phone app to be crap, but I am pleasantly surprised that it is easy to use and readily provides all the information you need.

I just received a new VISA ClinCard and was able to easily set up my account and have total visibility of my card and it’s activities. I think the other reviewers who gave low ratings are using cards other than VISA.

Just have to figure out how to add your bank.
Difficult because no one shows you how to work the site. I played with each icon to see how to transfer $ from my card to my bank. 2-3 days to deposit. And to figure out where to sign out at.