NAVICA Verifier app not working? crashes or has problems?

NAVICA Verifier Status

Last Updated on 2023-01-30 by Abbott

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1 Reported Issues: 😵🆘🛟🚨📢

Zena Vexler

2022-06-01

Hi I need to get on the plane to USA, used app multiple times but now it asks me to scan verifier (without testing first) and gives error. Please help troubleshoot

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Common NAVICA Verifier Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NAVICA Verifier app on iOS and Android devices. Solve all NAVICA Verifier app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NAVICA Verifier iPhone Issues and Solutions

NAVICA Verifier iOS app crashes, not working, errors
NAVICA Verifier iOS app network issues
NAVICA Verifier on iOS has black/white screen

NAVICA Verifier Android App Issues and Solutions

NAVICA Verifier has errors/crashing/not working
NAVICA Verifier server network connectivity issues
NAVICA Verifier has black screen

NAVICA Verifier iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NAVICA Verifier app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NAVICA Verifier app crashes or not working on Iphone (iOS):

Close and restart the NAVICA Verifier app on iPhone
Update NAVICA Verifier app to the Latest Version for iOS
Uninstall and reinstall NAVICA Verifier iPhone app
Update your iPhone to the latest iOS version

Fix NAVICA Verifier on iPhone unable to connect to server/internet connection issues::

To resolve NAVICA Verifier network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NAVICA Verifier black/white screen (blank screen) on iPhone:

Follow the NAVICA Verifier iOS app troubleshooting guide Here →

NAVICA Verifier Android App Issues and Solutions

Fix NAVICA Verifier not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NAVICA Verifier app issues:

Force Stop the NAVICA Verifier App
1. On android, goto "Settings" » click NAVICA Verifier app. » click "Force Stop".

Update NAVICA Verifier to the latest version on PlayStore

Clear NAVICA Verifier App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NAVICA Verifier app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NAVICA Verifier.

Fix NAVICA Verifier unable to contact server/ NAVICA Verifier internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NAVICA Verifier » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NAVICA Verifier » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NAVICA Verifier on android.

Solve NAVICA Verifier black/white screens issue on Android:

Follow the NAVICA Verifier android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Abbott, developers of NAVICA Verifier.

About this app

NAVICA is a tool to navigate daily life in a new normal. NAVICA Verifier allows your organization make informed decisions by confirming negative COVID-19 Passes from NAVICA are authentic and current.