NAVICA app not working? crashes or has problems?

NAVICA Status


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⚠️ Most reported problems ⚠️

Something else
52.6%

Not working
26.3%

Crashes
10.5%

Login
10.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NAVICA Problems 😠👌🔥

- Cannot lock your phone or leave the app while the timer is going

- Have to log back into the app every time

- Automatically marks a test as used as soon as you scan it

- Have to enter things like race, gender, and ethnicity

- Have to log in again on the website

- Have to fill out another questionnaire

- Have to provide name, birthday, and a form of ID

  10 Reported Issues: 😵🆘🛟🚨📢

Eric
2023-05-30

Selecting Scan QR code brings up the camera for a second and then the app crashes. How are we supposed to report our results if your app is constantly crashing? Be better.

Jeffrey Hoadley
2022-11-02

Everytime I try to scan my test the app crashes.

Debbie Stevens
2022-09-02

App can not access microphone or camera on my iPad or phone even tho I allowed access. Waste of time and money

Michael
2022-08-29

With an I phone 13 pro. When I try to open the CRS TAX MAP SUITE LINK tied to the tax map ID in navica on the expanded listing view it never loads. Loading screen appears and then disappears without any action or redirection.

Alfonso Vila
2022-08-19

the NAVICA app disappears after answering yes to the "Do you hear the sound" question

Sandra Evans
2022-07-23

absolute CRAP. endless cycle of log in, answer questions, log in, answer questions. I wish I'd never bought these kits.

SUNG TURLEY
2022-06-17

My son sent me his result via email but i can't open the file using my password for Navica or emed.

Roy Fujii
2022-06-07

NAVICA technicians were unable to see me and signal would drop. This happened continually with 5 technicians. I had to plead with local Apokeke( Pharmacy) for a Covid Test. I would like a refund.

Allan Franklin
2022-06-03

Does not recognize a void DO NOT OPEN test kit in Tahiti

John Hambleton
2022-05-16

the Navica app cannot access the microphone on my Android device. When I look at the device list under the microphone's permission list, the Navica app is not listed. I am in a real quandary because the app won't run on my alternate device (Mac Playbook)

Showing 1-10 of 10

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Common NAVICA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NAVICA app on iOS and Android devices. Solve all NAVICA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NAVICA iPhone Issues and Solutions

  2. NAVICA Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Abbott, developers of NAVICA.




About this app

Sharing your pass with this app-enabled organizations such as employers and schools verifies authenticity of your negative COVID-19 test results.  this app allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests and manage your this app Pass.  The this app app will display a digital this app Pass via a QR code, similar to an airline boarding pass, for anyone who has received a negative result.