NAVICA app not working? crashes or has problems?

NAVICA Status

Published by on 2023-02-16

NAVICA allows you to receive and store encrypted results from select Abbott
rapid COVID-19 tests and manage your NAVICA Pass. The NAVICA app will display a
digital NAVICA Pass via a QR code, similar to an airline boarding pass, for
anyone who has received a negative result.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 10 Comments

By Eric   10 months ago


Selecting Scan QR code brings up the camera for a second and then the app crashes. How are we supposed to report our results if your app is constantly crashing? Be better.

By Jeffrey Hoadley   1 year ago


Everytime I try to scan my test the app crashes.

By Debbie Stevens   1 year ago


App can not access microphone or camera on my iPad or phone even tho I allowed access. Waste of time and money

By Michael   1 year ago


With an I phone 13 pro. When I try to open the CRS TAX MAP SUITE LINK tied to the tax map ID in navica on the expanded listing view it never loads. Loading screen appears and then disappears without any action or redirection.

By Alfonso Vila   1 year ago


the NAVICA app disappears after answering yes to the "Do you hear the sound" question

By Sandra Evans   1 year ago


absolute CRAP. endless cycle of log in, answer questions, log in, answer questions. I wish I'd never bought these kits.

By SUNG TURLEY   1 year ago


My son sent me his result via email but i can't open the file using my password for Navica or emed.

By Roy Fujii   1 year ago


NAVICA technicians were unable to see me and signal would drop. This happened continually with 5 technicians. I had to plead with local Apokeke( Pharmacy) for a Covid Test. I would like a refund.

By Allan Franklin   1 year ago


Does not recognize a void DO NOT OPEN test kit in Tahiti

By john hambleton   1 year ago


the Navica app cannot access the microphone on my Android device. When I look at the device list under the microphone's permission list, the Navica app is not listed. I am in a real quandary because the app won't run on my alternate device (Mac Playbook)


Common dislikes about NAVICA app

- Cannot lock your phone or leave the app while the timer is going

- Have to log back into the app every time

- Automatically marks a test as used as soon as you scan it

- Have to enter things like race, gender, and ethnicity

- Have to log in again on the website

- Have to fill out another questionnaire

- Have to provide name, birthday, and a form of ID



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Common NAVICA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NAVICA app on iOS and Android devices. Solve all NAVICA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NAVICA iPhone Issues and Solutions

  2. NAVICA Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Abbott, developers of NAVICA.


100% Contact Match

Developer: Abbott

E-Mail: [email protected]

Website: Visit NAVICA Website

100% Contact Match

Developer: Prospects Software Inc.

E-Mail: [email protected]

Website: Visit Prospects Software Inc. Website



About this app

Sharing your pass with this app-enabled organizations such as employers and schools verifies authenticity of your negative COVID-19 test results.  this app allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests and manage your this app Pass.  The this app app will display a digital this app Pass via a QR code, similar to an airline boarding pass, for anyone who has received a negative result. 



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