NAVICA allows you to receive and store encrypted results from select Abbott
rapid COVID-19 tests and manage your NAVICA Pass. The NAVICA app will display a
digital NAVICA Pass via a QR code, similar to an airline boarding pass, for
anyone who has received a negative result.
Are you having issues? Select the issue you are having below and provide feedback to NAVICA.
By Eric 10 months ago
Selecting Scan QR code brings up the camera for a second and then the app crashes. How are we supposed to report our results if your app is constantly crashing? Be better.
By Jeffrey Hoadley 1 year ago
Everytime I try to scan my test the app crashes.
By Debbie Stevens 1 year ago
App can not access microphone or camera on my iPad or phone even tho I allowed access. Waste of time and money
By Michael 1 year ago
With an I phone 13 pro. When I try to open the CRS TAX MAP SUITE LINK tied to the tax map ID in navica on the expanded listing view it never loads. Loading screen appears and then disappears without any action or redirection.
By Alfonso Vila 1 year ago
the NAVICA app disappears after answering yes to the "Do you hear the sound" question
By Sandra Evans 1 year ago
absolute CRAP. endless cycle of log in, answer questions, log in, answer questions. I wish I'd never bought these kits.
By SUNG TURLEY 1 year ago
My son sent me his result via email but i can't open the file using my password for Navica or emed.
By Roy Fujii 1 year ago
NAVICA technicians were unable to see me and signal would drop. This happened continually with 5 technicians. I had to plead with local Apokeke( Pharmacy) for a Covid Test. I would like a refund.
By Allan Franklin 1 year ago
Does not recognize a void DO NOT OPEN test kit in Tahiti
By john hambleton 1 year ago
the Navica app cannot access the microphone on my Android device. When I look at the device list under the microphone's permission list, the Navica app is not listed. I am in a real quandary because the app won't run on my alternate device (Mac Playbook)
- Cannot lock your phone or leave the app while the timer is going
- Have to log back into the app every time
- Automatically marks a test as used as soon as you scan it
- Have to enter things like race, gender, and ethnicity
- Have to log in again on the website
- Have to fill out another questionnaire
- Have to provide name, birthday, and a form of ID
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Complete guide to troubleshoot NAVICA app on iOS and Android devices. Solve all NAVICA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Abbott, developers of NAVICA.
100% Contact Match
Developer: Abbott
E-Mail: [email protected]
Website: Visit NAVICA Website
100% Contact Match
Developer: Prospects Software Inc.
E-Mail: [email protected]
Sharing your pass with this app-enabled organizations such as employers and schools verifies authenticity of your negative COVID-19 test results. this app allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests and manage your this app Pass. The this app app will display a digital this app Pass via a QR code, similar to an airline boarding pass, for anyone who has received a negative result.