VeriFLY Status
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problems reported in the last 24 hours
Summary of VeriFLY Problems 😠👌🔥
- App does not recognize that many people have connecting flights ahead of an international departure.
- Does not provide a warning about how that could affect the timing of COVID tests.
- Difficult to obtain COVID PCR test likely because there are several varieties from country to country.
- Many countries not available.
109 Reported Issues: 😵🆘🛟🚨📢
Step 1: I can not open this step to upload proof of COVID vaccination.
Asks me to scan the QR code on my phone, with my phone. Hum, haven't figured out how to do that. Tried taking a picture with another phone and scan from there but APP says I have to use the Verifly app to scan it and I can't get into the verifly app to scan it.
Can't load digital certificate
Your app is awful. It will never accept the time I enter for my covid test. I can put the time in, but the only options are cancel, clear or keyboard. There is no place to accept or enter the time. I deleted the app and reinstalled it. Now I can't access it at all. When I touch the QR code or URL, I get directed to an error message. Your help desk cannot help. I also have a customer who entered the wrong birthdate and she cannot change it. What kind of app doesn't allow you to fix errors??!!
The app won’t advance to step 2 and keeps timing out. I have reloaded the app many times to try and clear the problem to no avail
I filled out the form, but it won't let me upload my certificate. Browse and submit button nonresponsive.
VeriFLY app .Opened app. Found my photo on my wife's App. And her Photo on my App. Can't add any details. Terrible site.
It doesn't recognize the UK as my dedtination
cannot add trip getting error 3000 network issues, is the server down ???
trying to load selfie of a companion and app keeps saying "failed to upload, please try again". tried 10x to no avail.
My VeriFLY account is not accessible (no record of it shown.) I started the account setup up again and get the following message when trying to upload my selfie photo - ‘uaf_error_no_suitable_authenticator’ Michelle
Home page includes my arrival trip (already completed) and both legs of return trip. I got VeriFLY between arrival and departure. Arrival trip six”orange” but moot since it is behind me. Both legs of return trip are green (“AVTIVE”) after completing checklist but I cannot check-in as airport says I need to upload the documents. If I can’t figure this out, I’ll have to check-in at airport. Was hoping to avoid that.
Loading the trip screen and immediately closing on the mobile. Can't update or upload the digital documents.
After loading flight info, I keep getting a “DB Update” message and it won’t go further. App is updated to version 1.3.0.22
App won't advance to Step 2. After entering e-mail address and hitting Next, nothing happens. No e-mail confirmation, no error message, no way to advance to Step 2.
Can not upload proof of vaccinations, error note keep saying (cannot set properties of undefined (seting'checkForPayment')).
Keeps asking me to confirm email but never sends an email.
the app won't let me add Covid Pass...followed all instructions but not showing add button
unable to add my trip back to Austin neither LHR airport or AUS airport available from drop down.
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Common VeriFLY Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot VeriFLY app on iOS and Android devices. Solve all VeriFLY app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Daon Inc., developers of VeriFLY.
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