Airside Digital Identity app not working? crashes or has problems?

Airside Digital Identity Status
I have a problem with Airside Digital Identity

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
50.0%

Crashes
30.0%

Login
10.0%

Not working
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Airside Digital Identity Problems 🔥

- Consent check marks box is not visible properly

- Takes too long to verify CA DL

- Failed attempts when adding drivers license and passport

- Cannot locate passport when scanning back page

- Buggy app, need to contact developer for instructions

📋 5 Reported Issues:

L
Lynne Knauf 2023-08-21

App is stuck on description page

S
Sandra Beatty 2023-08-14

Was never able to get phone to read chip in passport. Finally gave up.

J
John Bunning 2023-08-06

TSA at DFW never uses the app WASTE OF TIME NOW THE APP WONT ALLOW ME TO GET A NOTABOT CODE AA SHOULD BE ASHAMED

K
Keith 2023-06-03

Can’t link Airside to my American Airlines account, no matter how many times I try

⚠️ Troubleshoot | Report Issue ⚠️
G
Gay Revi 2022-09-05

I have uploaded my selfie and passport and have successfully chipped my passport. But when I try to connect for use at TSA PreCheck, I consistently get an on-screen message: “An error occurred processing your request. There was an issue setting up your mobile ID. Please try again later.” Help.

Showing 1-5 of 5 reported issues:

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Common Airside Digital Identity Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Airside Digital Identity iPhone Issues and Solutions

  2. Airside Digital Identity Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: myside@airsidemobile.com


Verified email ✔✔

E-Mail: myside@airsidemobile.com

Website: 🌍 Visit Airside Digital Identity Website

Privacy Policy: https://airsidemobile.com/privacy-policy/

Developer: Airside Mobile Inc.




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