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- App does not recognize that many people have connecting flights ahead of an international departure.
- Does not provide a warning about how that could affect the timing of COVID tests.
- Difficult to obtain COVID PCR test likely because there are several varieties from country to country.
- Many countries not available.
App lets me add destination but doesn’t let me add flight details. It just gives me the instruction page on how to add details but there isn’t a ‘next’ button just “help” and “back” Have tried uninstalling and using other phones and still have the same issue.
Not allowing me to add flight details. Once I add trip just goes to instruction page and can't do anything else. I have deleted app and reinstalled twice. Contacted help desk, who gave me the instructions again but it is just not allowing me to add flight details at all
Cannot add trip to the pass. I click 'add trip' and it gives me a screen that says I need to click 'add trip'. WHAT!
veriFly Will not accept an Australian Government International COVID 19 Vaccination Certificate Message reads QR code Edminson LynnMaree different to Pass Port Edminson Lynn-Maree
No option to add photo for 2 guest
When using AA and locator to enter flight, it says error 5016 Tried many times
Will let me update all travel companions except mine…the main one…under the trip. Everyone is complete except mine
Vertfly not working. It is insisting I add a companion but I am traveling alone. Had to go to airport check-in. No wonder there are queues . Ryanair is more efficient
Doesn't work. Can't download photo.
Won’t accept photo… Message is: uaf_error_no_suitable\authendicator
I keep getting an error code each time I enter my details for online checkin
Says I am not a passenger on our family flight to Florida? I cannot entered all my details on BA manage my booking site
I answer all of the health questions and I receive an error message stating see log files.
Second time writing about this issue. BA issues ticket with “Mrs” in the title. Therefore my travel documents don’t match. I’ve jiggled around trying to make everything work. But it just won’t. Didn’t get a reply from VeriFLy last time. BA equally useless and unresponsive.
I am travelling to SA on 17th June and was urged by BA to download the app. Which I did. When I chose SA as my destination it gave me 2 options. 1. Cape Town. 2. Johannesburg Olifants Lodge. Firstly the Olifants Lodge is in the Kruger National Park..not Johannesburg. Secondly because there was no option to choose JHB (Oliver Thambo ORT....hello the biggest and busiest airport in Africa) as an option I could not continue with what you call efficiency. Nil points. I will just have to wait in a queue..and BTW don't waste my time.
My flight on 1st August from Dublin to Bordeaux EI0506 not showing as an option.
Not working getting error trying.to register and.use app
After about 30 attempts VeriFly is not accepting my Companion's photo. His COVID documentation was accepted. I can provide more info re our Air Canada flight & Viking Booking #. Traveling 7/2/2022 to Vancouver.
Today is june 8. The app does not allow me to introduce the actual date (june 7) of the Covid test. The only date I can select is june 8. So, if I cheat the app and select june 8 and then upload the Covid test file, it says there is an error because the Covid test date does not match the date I introduced
Spent absolutely ages with the Vaccination Review it was either oops we don’t recognise this , invalid booking reference etc etc . I gave up , I don’t like self service!
I was trying to help a friend set up Verifly and the app would not allow her to add flight information for an upcoming trip. She is traveling to Spain - the app would not recognize the reservation number and would only provide a few airline names, none of which was the airline on which she is traveling.
The app would not reconise the booking number . tried for over an hour . dissapointing performance
To whom it may concern, My Covid testing is still pending since 6-3-22 it says still pending and our cruise leaves Monday 6-6-22 to the Bahamas. Please let me upload the correct info on your app otherwise we cant go.
It would not let me to upload recovery certificate, getting error message saying it does contain and recognise the digital certificate from the QR code.
I am green on all checklist but I’m not getting a ready to sail. It says it still needs attention
Worst service I ever seen , 1 app response time is horrible so for r to 6 hours don’t expect to use your phone 2 every item is green and yet can get a pass 3 tried to get guidance and you get an email back that does not make sense. You need a vacation from this before you go on a vacation
The app when it works it’s good unfortunately it does not always work and it’s very challenging he just sits there and spends it will not go to step to allow me finally to add the trip but not at the detail it is a poorly poorly performing app AmericanAirlines should address this with the provider
VeriFLY "Add flight using Booking number" is extremely poor; either it does not recognise you as a passenger. It recognises your internal connecting flight to LHR but states that it is not for internal flight. It is a beta version which is poor. I cannot check in because of VeriFLY. Very poor
This app sucks! And you want senior citizens to use this? The hours I’ve done has created frustration anxiety and stress. Shame shame
can not advance pass step 2
Complete guide to troubleshoot VeriFLY app on iOS and Android devices. Solve all VeriFLY app problems, errors, connection issues, installation problems and crashes.
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