ShopThing app not working? crashes or has problems?

ShopThing Status

Published by ShopThing Inc. on 2023-12-20

At ShopThing, we’re transforming the way people shop and sell through live
shopping! Tune into our daily live shopping events with hundreds of your
favorite brands and influencers. How it works: • Influencers live shop
exclusive sales and stream their favorite fashion finds of the day.

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Common dislikes about ShopThing app

- App can be glitchy and slow

- Process is long and slow

- Takes too long to load

- UX could look better and be easier to navigate

- Shoppers lack knowledge of fashion terms

- Listing process mistakes can lead to incorrect charges

- Messaging people is difficult

- Lots of bugs that need to be fixed

Have a Problem with ShopThing: Luxury Live Sales? Report Issue

Common ShopThing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ShopThing app on iOS and Android devices. Solve all ShopThing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ShopThing iPhone Issues and Solutions

ShopThing iOS app crashes, not working, errors
ShopThing iOS app network issues
ShopThing on iOS has black/white screen

ShopThing Android App Issues and Solutions

ShopThing has errors/crashing/not working
ShopThing server network connectivity issues
ShopThing has black screen

ShopThing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ShopThing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ShopThing app crashes or not working on Iphone (iOS):

Close and restart the ShopThing app on iPhone
Update ShopThing app to the Latest Version for iOS
Uninstall and reinstall ShopThing iPhone app
Update your iPhone to the latest iOS version

Fix ShopThing on iPhone unable to connect to server/internet connection issues::

To resolve ShopThing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ShopThing black/white screen (blank screen) on iPhone:

Follow the ShopThing iOS app troubleshooting guide Here →

ShopThing Android App Issues and Solutions

Fix ShopThing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ShopThing app issues:

Force Stop the ShopThing App
1. On android, goto "Settings" » click ShopThing app. » click "Force Stop".

Update ShopThing to the latest version on PlayStore

Clear ShopThing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ShopThing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ShopThing.

Fix ShopThing unable to contact server/ ShopThing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ShopThing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ShopThing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ShopThing on android.

Solve ShopThing black/white screens issue on Android:

Follow the ShopThing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShopThing Inc., developers of ShopThing.

14.29% Contact Match

Developer: PayPal, Inc.

E-Mail: [email protected]

Website: Visit ShopThing Website

57.14% Contact Match

Developer: ZOETOP BUSINESS CO., LIMITED

E-Mail: [email protected]

Website: Visit ZOETOP BUSINESS CO., LIMITED Website

About this app

Tune into our daily live shopping events with hundreds of your favorite brands and influencers. • Influencers live shop exclusive sales and stream their favorite fashion finds of the day. At this app, we’re transforming the way people shop and sell through live shopping! At this app, we’re transforming the way people shop and sell through live video commerce. Start a chat with the influencer while they shop! • Easily purchase with our secure checkout process. Simply swipe through to discover! • Questions? Requests? Having taken APAC by storm and hailed the next evolution in e-commerce by Deloitte, we’re bringing this $125 billion gig economy to North America with the help of top-tier retail brands, influencers and 90,000+ active users.