Tzumi Smart Home Status
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3 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
blue only lights 1/2 way
tzumi support not working not answers the phones
tzumi speakers job site cant connect two together
has both lights on but doesn't start
have a question on Aura LED bulb settings
I plug it in it rakes the ice then goes to the blue button blinking and not making any ice.
Can’t open app
📋 13 Reported Issues:
i have had an ionchill Quickcube for about a month and it no longer makes ice What should i do next? i have clean it and use fitered water.
Got the SmartHome vacuum today for Christmas, everytime I click "add device", the Tzuminapp crashes. I followed Sam Mayhew suggestion and downloaded the SmartLife app. Connected with no issues. Thanks Sam.
Tzumi app is not working so thanks to another person here I downloaded the smart life app and it works
Have vacuum 2000 series and tzumi app crashes when I try to add device please help
FOR THOSE THAT CANT GET THE TZUMI APP WORKING READ THIS!! This robot cleaner is actually a Tuya product. As my app was not working and crashing when I was trying to add device as other have experienced as well. Download "Smart Life" and add the vacuum that way. Better app and connected instantly and integrated with Google assistant. Thank me later
App keeps crashing. Will be returning to WalMart.
Purchased 2 days ago and the app has a bug. Keeps crashing and will not allow me to add device. Will be returning to walmart
Just bought the SmartHome vacuume today, everytime I click "add device", the app crashes.
Just came home to use my ionvac , just bought today. The app continues to crash every time I try add device
The app itself keeps crashing every time I hit the add device button. I've tried all the steps, delete/redownload, clear cache, clear data, signed in under password/google sign in button, swapped my wifi off of 5g, reached out to the company, all of the things, no matter what it crashes and I can not even add my new device.
I have a smart clean robo vac 2000 and the remote doesn't work right. The directional arrows don't work. I have tried to reset it but no response. The indicator lamp status shows default configuration state.
my hand massager will not charge. fitrx pro.
My changing/ emptying base is not emptying the vacuum . How can I fix this ?
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Developer: Tzumi Electronics
‼️ Outages Happening Right Now
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May 14, 2026, 02:30 AMa Windows user from Québec, Canada reported problems with Tzumi Smart Home : Login
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Aug 22, 2025, 06:51 PM
a Windows user from Girard, United States reported problems with Tzumi Smart Home : Connection
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Jul 31, 2025, 08:28 PM
a AndroidOS user from Boone, United States reported problems with Tzumi Smart Home : Not working
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