Are you having issues? Select the issue you are having below and provide feedback to SpTH.
- App closed and user could not get “my trip” details to open again
- Cannot fill out forms for groups of travelers
- On-screen keyboard hides the Continue button
- Does not allow one to save QR to the Wallet app
It crashes when I try to fill out the form. particularly when inputting the region of Spain I am traveling to.
It says error with server
I used the app on iPhone, began to enter information relating to upcoming flight to Spain, but had trouble correcting information. Now, four days before departure I am unable to open the app. Will it allow me to enter medical information 72 hours (or is it 48 hours?) before flight?
Keeps crashing when trying to access my trip.
filled in spth form but put wrong date for when i was born tried to change /new form but it will not accept so on qr code it shows i am a child what can i do
I have inputted wrong flight number
Complete guide to troubleshoot SpTH app on iOS and Android devices. Solve all SpTH app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aena Aeropuertos S.A., developers of SpTH.
E-Mail: [email protected]
Website: 🌍 Visit Samsung Health Website
Privacy Policy: https://www.samsunghealth.com/privacy/
Developer: Samsung Electronics Co., Ltd.
The Government of Spain has established a series of health control measures, including the completion of a health form prior to travelling to Spain, and the presentation of the QR code associated with said form when entering the country at any airport. The form must be completed by all persons flying to Spain from countries that do not belong to the European Union or are not considered Schengen countries, if they do not have an EU COVID Certificate or EU Equivalent. Each form is personal and non-transferable and is associated with a single trip.