LeipzigMOVE Status

Last Updated on 2025-02-13 by Leipziger Verkehrsbetriebe (LVB) Gesellschaft mit beschrankter Haftung

I have a problem with LeipzigMOVE

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⚠️ Most reported problems ⚠️

Not working

66.7%

20.8%

Connection

8.3%

Crashes

4.2%

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Common LeipzigMOVE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve LeipzigMOVE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the LeipzigMOVE App
1. On android, goto Settings » LeipzigMOVE » click [Force Stop]

Clear LeipzigMOVE App Cache and Data:
1. On android, goto Settings » Apps » LeipzigMOVE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LeipzigMOVE.

On android, goto Settings » Apps or Manage Apps tab.
Click LeipzigMOVE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LeipzigMOVE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LeipzigMOVE

Contact e-Mail: verkehrsbetriebe@l.de

Apr 07, 2025, 07:40 AM
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