LeipzigMOVE app not working? crashes or has problems?

LeipzigMOVE Status

Last Updated on 2024-08-26 by Leipziger Verkehrsbetriebe (LVB) Gesellschaft mit beschrankter Haftung

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45 User reports:
App has problems

User reports 45

⚠️ Most reported problems ⚠️

Not working

51.1%

28.9%

Connection

8.9%

Account

6.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common LeipzigMOVE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LeipzigMOVE app on iOS and Android devices. Solve all LeipzigMOVE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LeipzigMOVE iPhone Issues and Solutions

LeipzigMOVE iOS app crashes, not working, errors
LeipzigMOVE iOS app network issues
LeipzigMOVE on iOS has black/white screen

LeipzigMOVE Android App Issues and Solutions

LeipzigMOVE has errors/crashing/not working
LeipzigMOVE server network connectivity issues
LeipzigMOVE has black screen

LeipzigMOVE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LeipzigMOVE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LeipzigMOVE app crashes or not working on Iphone (iOS):

Close and restart the LeipzigMOVE app on iPhone
Update LeipzigMOVE app to the Latest Version for iOS
Uninstall and reinstall LeipzigMOVE iPhone app
Update your iPhone to the latest iOS version

Fix LeipzigMOVE on iPhone unable to connect to server/internet connection issues::

To resolve LeipzigMOVE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LeipzigMOVE black/white screen (blank screen) on iPhone:

Follow the LeipzigMOVE iOS app troubleshooting guide Here →

LeipzigMOVE Android App Issues and Solutions

Fix LeipzigMOVE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LeipzigMOVE app issues:

Force Stop the LeipzigMOVE App
1. On android, goto "Settings" » click LeipzigMOVE app. » click "Force Stop".

Update LeipzigMOVE to the latest version on PlayStore

Clear LeipzigMOVE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LeipzigMOVE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LeipzigMOVE.

Fix LeipzigMOVE unable to contact server/ LeipzigMOVE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LeipzigMOVE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LeipzigMOVE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LeipzigMOVE on android.

Solve LeipzigMOVE black/white screens issue on Android:

Follow the LeipzigMOVE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Leipziger Verkehrsbetriebe (LVB) Gesellschaft mit beschrankter Haftung, developers of LeipzigMOVE.