LiveChat - Support & Sell

LiveChat - Support & Sell Software


Company Name:


 
  2023-10-11

LiveChat Overview


What is LiveChat?

LiveChat is a customer service platform that provides a seamless customer experience and boosts sales. It is a mobile app that allows you to support your customers on the go, even on poor internet connections. With LiveChat, you can solve customer problems in real-time, automate greetings, manage complex cases, collect and qualify leads, and cut costs.



Features


- Customer details

- Incoming message sneak peek & ready-to-go responses

- Multi-channel support

- File sharing

- In-app and push notifications

- Agent list with editable profiles

- Automated greetings

- Automatic routing of chats to the right teams

- Built-in ticketing system

- Lead collection and qualification

- Support for several visitors at a time

- Faster replies

- Improved productivity.



Official Screenshots


         


Product Details and Description of



this app is a customer service platform that delights your customers and fuels your sales. Support customers on the go with this app and offer a superb customer experience at all times. Never miss another chance to connect with customers! The this app mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier. 30,000+ companies around the world can’t be wrong! Powerful customer service software close at hand: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles And more! _________ Install this app to: 1. Solve customer problems in a flash Instant answers in real-time. Fast for your team, fast for the customer. See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction. 2. Support smarter, not harder Make the most of automation. Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams. 3. Solve tickets anytime, anywhere Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye. 4. Close more sales Collect and qualify leads without a hitch and boost your sales opportunities. Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales. 5. Cut costs Increasing headcount is not the answer. Scale your customer service the smart way. Improve productivity with powerful features. Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high. _________ Install this app on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.




Top Reviews

By Evelyn121

Evelyn

Hello, I am very happy to be a new student, everybody is very friendly, they are patient and very kind, thank God for putting them in my path Thank you so much Evelyn

By DREAM HUSTLE

Mega Marijuana Store

Excellent Services

By RobTrevor

Great Upgrade

My business has been using Live Chat for nearly 2 years. This new version is much better and easier to use than the old version. It also allows me to view more detailed information about my online customers than before.





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