SupportCenter Plus Overview
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime.
This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team.
Official Screenshots
Product Details and Description of
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (assign, close, reply, forward) for requests. * Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean
Top Reviews
By R40001
Needs update
Decent for remote monitoring, but severely lacking in request management and time entry functionality.
